Skip to Main Site Navigation Skip to Content Skip to Footer
Back To Top

Frequently Asked Questions

About the Eastern EXPRE$$ CARD

  • The Eastern EXPRESS CARD is your primary University identification card, mandatory for all students, staff and faculty. In addition, the Eastern EXPRESS CARD provides access to the meal plans, computer labs, fitness center and also functions as your library card. The card also contains your unique fourteen-digit identification number.

  • In addition to being your official University ID Card (required for all students, faculty and staff) the Eastern EXPRESS CARD has additional benefits:

    • Access to Meal Plans
    • Campus Debit Card - use your Eastern EXPRESS CARD at the following on-campus locations:
      • Bookstore
      • Copy Machines
      • Dining Services
      • Health Services
      • Laundry Machines
      • Fitness Center
      • Printers
      • Sports Center Gym
      • Student Center
      • Vending Machines
      • Off-Campus Merchant Locations
  • Visit the Card Services Office, Monday - Friday, 9 a.m. - 4 p.m. Eastern Connecticut State University, Wood Support Services Center, 2nd Floor, Room 228. Hats and sunglasses are prohibited in the photo IDs.

    Bring the following with you: Proof of registration at Eastern (copy of class schedule) and a Photo Identification Card (driver's license, passport, military ID).

  • Yes, the Eastern EXPRESS CARD is the University Identification Card for all students, faculty and staff, and therefore everyone needs one in order to receive campus benefits. You may need the card to access certain locations and offices or when using the library.
  • If your card is damaged simply bring the damaged card to the Eastern Card Services Office to receive a replacement card (a replacement fee may be assessed).

    If your card is lost or stolen, you must deactivate your card online or report the card lost/stolen by calling the University Card Services Office at 860-465-5060 during regular business hours (9am - 4pm, Monday-Friday). After hours deactivate your EXPRESS CARD Online. By deactivating your card online it will place a hold on your card's account to prevent misuse of the EXPRESS CASH on the card. A $10 replacement fee is assessed for lost/stolen replacement cards. Click here for more information about lost cards.

  • No. If you do find an old card the Card Services office can re-encode it for a fee. No refunds for previous cards will be issued.

  • The Eastern EXPRESS CARD is administered by the Card Services Office. The Card Services Office is located in the Wood Support Services Center - 2nd Floor. Hours are Monday-Friday, 9am to 4pm.

About the EXPRE$$ CASH Program

  •  You can add money to your Eastern EXPRESS CARD a couple of ways:

    • Fastest and most convenient is Online on a computer - Click HERE
    • Use your Mobile Device to deposit money after your initial deposit online. More information found HERE.
    • Cash deposits can be made through the Cash to Card Machines located in the copy area at the J. Eugene Smith Library and in alcove by the Information Desk at the Student Center.
    • In person at the Card Services Office with check or money order. Card Services Office is located in the Wood Support Services Center, 2nd floor.
    • Check Deposits:
      • Make checks payable to Eastern Connecticut State University
      • Include Eastern ID # and EXPRESS CASH in the memo field
      • Mail to the Card Services Office, 83 Windham Street, Willimantic, CT 06226
  • Yes! Parents, family or friends-anyone can add funds to your Eastern EXPRESS CARD. Additional funds can be added to the EXPRESS CARD the following ways:

    • MasterCard, Visa and Discover debit or credit card deposits can be made by using the Online Card Office Guest Deposit Portal - Instructions and Online link can be found here.
    • Check and money order deposits can be made in person at the Card Services Office, Wood Support Services Center, 2nd Floor or by sending them to the Card Services Office, 83 Windham Street, Willimantic, CT 06226.
  • You can use extra Financial Aid money to add to your Eastern EXPRESS CARD as well. Once the Financial Aid has been applied and the student is issued a credit on the bill, that credit can be put towards adding EXPRESS CASH to your card. If a check is cut it can be signed over to Card Services to add to your Eastern EXPRESS CARD.
  • EXPRESS CASH is accepted all over campus at the bookstore, laundry, library, food services, vending, copy and print machines, etc. and also at the off-campus merchants.

    More information about On campus locations can be found here.
    More information about Off-campus merchants can be found here.

  • Please see our Terms and Conditions regarding refunding unspent EXPRESS CASH upon graduation or separation from the University.

    Click here to complete the EXPRESS CARD Account Refund form.

  • You can manage your account online by using the Eastern EXPRESS CARD web-portal or eAccounts mobile device app. There you can view your profile, update your information, deactivate and activate your card, check your balance, see your transactions, and much more.

    More information about checking your Eastern EXPRESS CARD balance online can be found here.

About Dining Dollars

  • Dining Dollars are funds that are placed on the Eastern EXPRESS CARD. They are part of all Meal Plans and can be used for food purchases on campus at the following locations:

    • Food Court in the Student Center
    • Hurley Food Court in Hurley Hall
    • Library Cafe in J. Eugene Smith Library

    More information can be found about Dining Dollars here.

  • Dining Dollars are funds that are placed on your Eastern EXPRESS CARD and can only be used at on-campus food services locations (Student Center Food Court, Hurley Hall and Library Cafe). Dining Dollars cannot be used at vending machines, the bookstore or at off-campus merchants. Meal Plans are a declining balance meal plan for students living on campus in certain residence halls. It is put on your Eastern EXPRESS CARD and can only be used at Hurley Hall. EXPRESS CASH is an optional separate account on your Eastern EXPRESS CARD that functions as an on-campus debit card.
    More information about Dining Dollars can be found here.
    More information about Meal Plans can be found here.
    More information about the Eastern EXPRESS CARD and where you can use it can be found here.