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Formal Complaints/Compliments/Concerns

All Formal Complaints, Compliments & Concerns will be addressed by the Eastern Police Administration. When completing these forms, please remember that the more information and detail you can provide means that the police administration has more information to properly act upon your submission. Click on the appropriate link below to complete the forms.

These forms can be mailed to:
Eastern CT State University Police Department
Attn. Police Administrative Office
83 Windham, St.
Willimantic, CT  06226
or emailed to:
Police Lieutenant at pdadmin@easternct.edu

 

COMPLIMENTS AND CONCERNS

We always want to know that our employees are providing the services expected by the campus community. If you had a positive experience with one of our police staff members, please let us know. We also want to know if you feel there is a concern about your recent interaction with a Police Department employee. You can choose to be identified or remain anonymous. 

COMPLAINTS OF ALLEGED MISCONDUCT BY LAW ENFORCEMENT PERSONNEL

The Police Officer Standards and Training Council adopted a "Mandatory Uniform Policy-Complaints That Allege Misconduct by Law Enforcement Agency Personnel." It is the policy of the Eastern Connecticut State University Police Department to make every effort to ensure prompt and courteous action regarding complaints made by citizens about any member of the department. The Department's public image is determined by a professional response to allegations of misconduct against its employees.  The establishment of procedures for the acceptance of complaints is crucial to demonstrate and protect the Department's integrity. The agency shall respond to allegations of misconduct or malfeasance against its employees consistent with this policy, and fairly and impartially investigate all complaints or allegations of such conduct to determine their validity. The Department shall impose any disciplinary or non-disciplinary corrective actions that may be warranted in a timely manner. The Department shall accept and document all complaints against any employee regardless of whether the filed complaint is in writing, verbal, in person, by mail, by telephone (or TDD), by facsimile, electronic, or anonymous.

INVESTIGATION OF MISCONDUCT AND CITIZEN COMPLAINT POLICY