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Change of Information Policy

The Connecticut State University System has an identity theft prevention program in place. This program is in compliance with the Fair and Accurate Credit Transactions Act and the Federal Trade Commission's 'Red Flag Rules.'

Thus, the Office of the Registrar at Eastern Connecticut State University has established the following protocol for when a student/former student seeks to change any of the following identifying information:

Legal/Preferred Name, Mailing Address, Telephone Number, Social Security Number, Date of Birth, Legal Sex, or Gender Designation.

NOTE: It is the student's responsibility to notify the Registrar's Office of their address and of any subsequent changes of name, address, and other changes to their identifying information.

  • Any students with access to Self-Service (eWeb) are able to update some personal information on their own (Including Permanent Mailing Address and Telephone Number) using the Personal Information Card.

    *If the student is either unable to make the change in eWeb or attempting to update any information that can't be changed in eWeb, they will need to complete the Change of Information Form and provide supporting documentation for the change.

  • In order to change/add personal information to your Eastern Record, the student/former student must fill out a Change of Information Form and provide the respective documentation. It is recommended that all changes are made in person at the Registrar's Office, on the 1st floor of the Wood Support Services Building.

    The student/former student will need to provide a valid photo ID. The following will also need to be submitted to verify the appropriate change:

    • Legal Name Change: Official marriage certificate, birth certificate, or other legal documentation indicating the change of name. Note: If the change is a simple misspelling correction, a Government Photo ID with the correct spelling will suffice, such as a Driver's License.
    • Address Change: Proof of new address on utility bill or driver's license
    • Phone Number Change: Proof of new phone number on phone bill
    • Social Security Number: Copy of Social Security Card
    • Date of Birth: Legal document with correct date of birth such as driver's license or birth certificate
    • Gender:Copy of legal document outlining change of gender

*If the student/former student cannot bring the documents to the office, the information can be faxed to our secure fax at 860-465-4382. If the documents are faxed, we will ask for a phone number to call and verify the student/former student's identity to ensure the legitimacy of the change(s) being requested if not enough information is provided.

We will accept some documentation via email (registrar@easternct.edu), however, any sensitive documentation, such as a Social Security Card, should only be sent via our Secure Fax.