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Information Technology Services

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Information Technology Services serves faculty, students and staff with access to innovative technologies, platforms, resources and state-of-the-art facilities, as well as strategic partnerships to create an environment conducive to learning. ITS provides a wide range of services for the campus including:

  • Network services (accounts, file storage, printing, websites, email, etc.)
  • Help desk and desktop support services, including configuration and installation of new PCs, and resolution of hardware and software problems
  • Software development and technical support (e.g. Banner and E-Web)
  • Instructional computing and multimedia classroom support
  • Support for course management systems and web page development
  • Media Services
  • End-user training and documentation
  • Telecommunications support

Access to electronic services is governed by Eastern and Connecticut State College and University System policies.


The ITS Help Desk at (860) 465-4346 provides technical support.

General inquiries should be directed to the administrative assistant at (860) 465-5528.