Welcome to Eastern's IT Help Desk

Eastern's Division of Technology Services Help Desk is first point of contact for fast, reliable IT support. Access technical help, check ticket status, explore self-guided solutions, and connect with a technician, all in one place.

Need an IT problem solved?

Submit a Ticket

Submit an IT ticket, check work order status and view the Knowledgebase.

Create a Ticket

Need internet access?

Connect to the Wi-Fi

Connect your devices to Eastern's Wi-Fi.

Connect Now

Incoming Student? Start here!

Student Orientation

A compiled list of essential links and documents for Eastern students.

Learn More

Contact Us

Monday - Friday | 8 AM - 5 PM

📞 (860) 465-4346
📧 helpdesk@easternct.edu
🏫 J. Eugene Smith Library, Room 236

Live Chat

Live Chat with an IT Technician Coming Soon!

Self-Help Resources & Forms

Reset Your Password

Connect to the VPN

Printing on Campus

Account Creation Form

Fill Out & Submit

Software Request Form

Fill Out & Submit

IT Equipment Move Form

Fill Out & Submit