Biography
Professor Pakdil’s research focuses on operations management, with a particular emphasis on quality engineering and healthcare management. Her research has been published in leading journals, including the International Journal of Production Research, International Journal of Quality & Reliability Management, Health Care Management Science, IEEE Transactions on Engineering Management, and Transportation Research Part C: Emerging Technologies, among others.
At Eastern, she teaches courses in operations management and healthcare management, as well as the core Evidence-Based Decision Making course in the M.S. in Management program.
Her contributions to research and mentorship have been recognized through several honors, including the 2025 Excellence in Research Award, the Undergraduate Research Mentor Award (2021), and the CSCU Board of Regents Research Award (2018).
She earned her Ph.D. in Management, MBA, and B.S. in Econometrics from Uludağ University.
Research Interests
- Statistical Quality Control
- Service Quality
- Patient Readmissions
Of Note
Professor Pakdil wrote a book titled “Six Sigma for Students: A Problem-Solving Methodology with Palgrave Macmillan & Springer in 2020. She also wrote a book titled “Performance Leadership” with Karen Leonard by Business Expert Press in 2016.
Teaching Interests
- Operations Management
- Healthcare Management
- Six Sigma
Publications
- Pakdil, F., Ebrahimpour, M., Yih, Y., Zhang, Z., Viravan, B., & Kouhizadeh, M. 2026. Trends in 30-day readmission prediction: a systematic review and method–condition mapping of analytical approaches. Computers & Industrial Engineering, 112230.
- Pakdil, F., Kouhizadeh, M., & Leonard, K. 2026. Cultural and organisational variables in blockchain technology acceptance. International Journal of Production Research, 1-23.
- Muchiri, S., Pakdil, F., & Azadeh-Fard, N. 2026. An analysis of length of stay and readmissions of COPD patients in the US between 2010 and 2020. International Journal of Healthcare Management, 19(1), 50-61.
- Madzík, P., Falát, L., & Pakdil, F. 2025. Exploring blockchain technologies in sustainable supply chains–unveiling the latent research topics using an AI approach. International Journal of Production Research, 63(21), 8047-8073.
- Pakdil, F., Muchiri, S., & Azadeh-Fard, N. 2025. The digital voice of patients and Big Data in the age of Quality 4.0. International Journal of Quality & Reliability Management.
- Pai, D. R., Pakdil, F., & Azadeh-Fard, N. 2024. Applications of data envelopment analysis in acute care hospitals: a systematic literature review, 1984–2022. Health Care Management Science, 1-29.
- Pakdil F, Azadeh-Fard N, Muchiri S, and Beazoglou H. Monitoring Length of Stay and Readmissions of Total Joint Replacement Patients: An Analysis Using Control Charts, in press, International Journal of Quality & Reliability Management.
- Madzik P, Falat L, and Pakdil F. Exploring the landscape of blockchain technology in sustainable supply chains – Unveiling the latent research topics by innovative AI approach, in press, International Journal of Production Research.
- Muchiri, S., Pakdil, F., & Azadeh-Fard, N. (2024). An analysis of length of stay and readmissions of COPD patients in the US between 2010 and 2020. International Journal of Healthcare Management, 1-12.
- Pai, D. R., Pakdil, F., & Azadeh-Fard, N. (2024). Applications of data envelopment analysis in acute care hospitals: a systematic literature review, 1984–2022. Health Care Management Science, 1-29.
