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COVID Alert CT App

Eastern has been been asked to pilot a new exposure notification app called “COVID Alert CT.” Based on this pilot, state officials hope to have all state residents download the app to maximize awareness about possible spread of COVID-19.

The app is available on Apple and Android devices; see the following detailed instructions on how to activate.

For Android devices, simply download the app.

For Apple devices, you can go into your notification settings and turn on “Exposure Notifications.” More detailed instructions for how you can get what you need to activate the app in this pilot are below.

  • Once it’s turned on, your phone exchanges anonymous tokens (not any personal information)with other Bluetooth devices — that have exposure notifications enabled — of people that you have close contact with. Close contact means being within 6 feet for a total of 15 minutes or more in a 24-hour period.
  • If someone who was near you in the past 14 days tests positive for COVID-19, and you both have exposure notifications enabled – you'll receive an alert. That alert only tells you that you were in close contact with someone who has tested positive for the virus – it doesn’t tell you who. The alert will give you information about next steps.
  • If you test positive for COVID-19, the contact tracer you talk with will provide you with a code you can use to report to the app that you have tested positive for COVID-19. This is how we ensure that someone can’t submit a “joke” positive test without verification.
  • To be clear, your personal information will be protected and cannotbe accessed by the Connecticut Department of Public Health, Apple or Google.

This is an important tool to support contact tracing efforts – not to replace them. It is still critical that you have a conversation with a contact tracer – the app doesn’t have the ability to share your personal information – or the personal information of your contacts.

This is a voluntary effort, but we hope that you will join your fellow students, staff, Governor Lamont, and the State of Connecticut in this effort to stop the spread of COVID-19 and keep our residents informed.

You can find quick, easy instructions about how to enable exposure notifications on your phone below. More information about the app – including answers to common questions can be found at

To setup exposure notifications – follow these instructions:

  • If a person has an Android phone, download the app from Google Play. Please note that since COVID Alert CT is in its pilot phase, the app is not available to the public and cannot be found by searching the Google Play store. To download, use the link provided above.
  • To activate COVID Alert CT on iPhones (Requires iOS 13.7 or later)

To participate in the COVID Alert CT pilot, users will be asked to install a file on their iPhone called a “profile.” Only iPhones that have the profile installed will be able to activate COVID Alert CT. To install the profile and activate COVID Alert CT:

  • Download the pilot profile
  • Download the profile on Safari on your i-Phone
  • Choose iPhone when it asks where to install
  • Install the pilot profile
  • Go to Settings > Profile Downloaded
  • Tap on the profile ENX Connecticut Pilot Configuration
  • Tap Install
  • Enter your iPhone passcode and tap Install again
  • Enable Exposure Notifications
  • Go to Settings > Exposure Notifications > Turn on Exposure Notifications
  • Tap Continue and select United States > Connecticut
  • Complete COVID Alert CT Onboarding

To verify that exposure notifications are enabled on an iPhone, go to Settings > Exposure Notifications. If notifications are enabled, users should see that the Exposure Logging Status is set to Active and there will be a green checkmark next to it. Users do not need to enable Availability Alerts on their iPhone in order for COVID Alert CT exposure notifications to work. Enabling Availability Alerts will let users know if they are in a region that is using the exposure notification tool, but is not necessary for receiving notifications.