Organizational Behavior, 13/e
Stephen P. Robbins   

 Dr. Elizabeth D. Scott

Contact Information

E-mail:

scotte@easternct.edu (best way to reach me)

Institution:

Eastern Connecticut State University

Department:

Business Administration Department

Address:

83 Windham Ave.
Webb Hall
Willimantic, CT 06226
USA

Office:

335 Webb Hall

Office Telephone:

(860) 465-5366  (during office hours - voicemail messages will be returned during office hours -- phone appointments can be arranged by e-mail)

 

Course Information

 

Name:

Organizational Behavior

Section:

BUS531

Semester:

Spring 2009

 

Students with disabilities

 

 

 

If you are a student with a disability and believe you will need accommodations for this class, it is your responsibility to contact the Office of AccessAbility Services at 465-5573. To avoid any delay in the receipt of accommodations, you should contact the Office of AccessAbility as soon as possible. Please note that I cannot provide accommodations based upon disability until I have received an accommodation letter from the Office of AccessAbility Sevices. Your cooperation is appreciated.

 

Academic Integrity

 

 

 

All individual projects must be the work product of the individual who submits it. All group projects must be the work product of the group which submits it. All sources must be properly acknowledged. Quotation marks must surround any string of 4 or more words used verbatim from a source. Penalties, including failure in the course and recommended dismissal from the program, will be assessed upon violation of this policy.

 

Attendance

 

 

 

If you expect to miss a class, I would appreciate being informed in advance. I realize that you have many demands on your time and make the best decisions you can about how to fulfill those demands. However, I do plan class activities assuming you will be there. Knowing you will be absent will help me to adjust. 

 

Office Hours

 

 

 

I will be in my office for visits or telephone calls on Mondays from 5:00-6:30, Tuesdays from 2:00-3:30, and Thursdays from 4:30-6:30. If I don't answer the phone during office hours, it is because someone is in my office with me. I am also available to meet at other times, by appointment. Please free to e-mail me with any questions or concerns you have or to set up appointments with me.

 

Academic Services Center

 

 

 

Students are encouraged to use the support offered by the Academic Services Center located on the ground floor of the Library.  Tutoring, Math, Writing, and supplemental Advising Services are available for students in the Center at the following times: Sun. 2-9; M.-Th. 9-9, Fri. 9-5. (Closed Sat.) For further information call 465-4272 or check the ASC website at http://academicaffairs.easternct.edu/ASC-FAQs.html

 

Grading Policy

 

 

 

Your grade will be based on 3 individual presentations you will make to the class (10% each = 30%), 3 group presentations (5%, 8% and 7% = 20%), 3 in-class writing assignments (4% each = 12%), class participation (2% per non-presentation class meeting = 18%), and your completion of comprehension tests for each chapter read (1% per test = 20%). Tests are due one hour before class begins. WebCT is the preferred method of submitting test results, but a hard copy of the results page will suffice. No late tests will be accepted. Class presentations can be made up with a 1 letter grade penalty as long as you can convince 5 class members to observe your presentation and you videotape the presentation in a way that enables it to be graded. Missed in-class writing assignments and class participation cannot be made up.

 

Course Outline

 

 

Jan 26, 2009:

Course Introduction

 

Attitudes, Behaviors, Cognitions

Process Models, Causal Models

States, Traits

Antecedents, Outcomes, Moderators, Mediators, Correlates

Culture, Climate

Individual, Group, Organization

 

In class - log on to companion website http://www.pearsonhighered.com/robbins/

 

 

Readings and assignments for next week:

Textbook: Appendix A: Research in Organizational Behavior, Chapter 1: What is Organizational Behavior? And Chapter 2: Foundations of Individual Behavior

Wikipedia entries on Job satisfaction http://en.wikipedia.org/wiki/Job_satisfaction

     and emotion http://en.wikipedia.org/wiki/Emotion

Read at least one article related to your group's assignment (see suggested starting points below).  You should be able to find these articles on Business Source Premier or PsychInfo.  Your group should be prepared to explain the construct to the class -- what is it, how is it measured, how is it different from other, similar constructs, and why do we care? Be prepared with a one-page handout for the class summarizing the essential information. Your handout may be two-sided and it must cite sources appropriately. The presentation should take about 20 minutes.

Document your interactions as a group for a future assignment.

 

 

Feb 2, 2009:

Outcomes of interest

Group Presentations (20 minutes each)

 

Andreyeva

Hutchison

Chaine

Mama

 

Absenteeism

Absence Behaviour And Attendance Motivation: A Conceptual Synthesis. By: Nicholson, Nigel. Journal of Management Studies, Oct77, Vol. 14 Issue 3, p231-252, 22p

Absenteeism And Turnover: Is There A Progression? Gupta, Nina and Jenkins, Jnr., G. Douglas, Journal of Management Studies; Oct82, Vol. 19 Issue 4, p395-412, 18p

Methodological issues in the use of absence data, Hammer, Tove H. and Landau, Jacqueline C., Journal of Applied Psychology, Vol 66(5), Oct 1981. pp. 574-581

Favreau

Frey

Hutt

McGannon

Rossitto

Commitment

A Review and Meta-analysis of the Antecedents, Correlates, and Consequences of Organizational Commitment; Mathieu, J. E.; D. M. Zajac Psychological Bulletin; 1990 Vol. 108, p171-194, 24p

A Comparison Of Two Organizational Commitment Scales, Ferris, Kenneth R. and Aranya, Nissim, Personnel Psychology; Spring83, Vol. 36 Issue 1, p87-98, 12p

An investigation of the British organizational commitment scale; A qualitative approach to evaluating construct validity, Ian Ashman. Management Research News. Patrington: 2007. Vol. 30, Iss. 1; p. 5

Dojan

Kacerik

McEwan

Reilly

Surprenant

 

Deviance

Constructive and destructive deviance in organizations; Warren, D. Academy of Management Review; 2003 Vol. 28 Issue 4, p622-632, 11p

A typology of deviant workplace behaviors: A multidimensional scaling study. By: Robinson, Sandra L.; Bennett, Rebecca J.. Academy of Management Journal, Apr95, Vol. 38 Issue 2, p555, 18p

Three scales of professional deviance within organizations, Raelin, Joseph A. Journal of Organizational Behavior. Chichester: Nov 1994. Vol. 15, Iss. 6; p. 483 (19 pages)

Bdeir

Friedman

Radomska

Reale

Organizational Citizenship Behavior

Levels of measurement and analysis issues in organizational citizenship behaviour research. By: Schnake, Mel E.; Dumler, Michael P.. Journal of Occupational & Organizational Psychology, Sep2003, Vol. 76 Issue 3, p283-301, 19p

Organizational citizenship behavior: Construct redefinition, measurement, and validation

Van Dyne, Linn, Graham, Jill W, Dienesch, Richard M. Academy of Management Journal. Briarcliff Manor: Aug 1994. Vol. 37, Iss. 4; p. 765 (38 pages)

Confirmatory factor analysis and invariance of an organizational citizenship behaviour measure across samples in a Dutch-speaking context

Filip Lievens, Frederik Anseel. Journal of Occupational and Organizational Psychology. Leicester: Sep 2004.

 

Turnover

The measurement of turnover. By: Price, James L.. Industrial Relations Journal, 1975, Vol. 6 Issue 4

 

 

 

Readings and assignments for next week:

Textbook: Chapter 3: Values, Attitudes, and Job Satisfaction, Chapter 4: Personality and Values, and Chapter 8:  Emotions and Moods

Take self-assessment library evaluations under the Roman numeral I, "What about me." (There are 24 of these.) Print results to help you remember them during class discussion.  (You will not be asked to submit them).

Find at least one article about your trait or ability for your presentation in two weeks.

 

 

Feb 9, 2009:

Chapter 3: Values, Attitudes, and Job Satisfaction

 

Chapter 4: Personality and Values

 

Chapter 8:  Emotions and Moods

 

 

Feb 16, 2009

NO CLASS - PRESIDENT'S DAY

 

 

Readings and assignments for next week:

Take self-assessment library evaluations under the Roman numeral IV, "New Assessments." (There are 18 of these.) Print results to help you remember them during class discussion.  (You will not be asked to submit them).

 

Read academic articles and/or books on your topic, prepare an 8 minute presentation on the construct, and prepare a handout (no more than one, two-sided page) for your classmates summarizing the construct. 

 

If you're having trouble with your construct, check in the library for books on Measurement and Psychology. Many of them have whole chapters on constructs you are researching. Here's one: Author Shaw, Marvin E Title Scales for the measurement of attitudes / Marvin E. Shaw, Jack M. Wright ECSU Stacks BF378.A75 S45 AVAILABLE CCSU Stack Level 3 BF378 A75 S45 AVAILABLE CCSU Stack Level 3 BF378 A75 S45 c.2 AVAILABLE SCSU Reference BF378.A75S45 LIB USE ONLY SCSU Reference BF378.A75S45 c.4 LIB USE ONLY SCSU Stacks BF378.A75S45 AVAILABLE WCSU HAAS BF378.A75 S45 AVAILABLE Here's another: Title Measures of personality and social psychological attitudes / edited by John P. Robinson, Phillip R. Shaver, Lawrence S. Wrightsman ECSU Stacks BF698.4.M38 1990 DUE 05-30-03 SCSU Stacks BF698.4 .M38 1990 AVAILABLE Contents Criteria for scale selection and evaluation / John P. Robinson, Phillip R. Shaver, and Lawrence S. Wrightsman -- Measurement and control of response bias / Delroy L. Paulhus -- Measures of subjective well-being / Frank M. Andrews and John P. Robinson -- Measures of self-esteem / Jim Blascovich and Joseph Tomaka -- Social anxiety, shyness, and related constructs / Mark R. Leary -- Measures of depression and loneliness / Phillip R. Shaver and Kelly A. Brennan -- Alienation and anomie / Melvin Seeman -- Interpersonal trust and attitudes toward human nature / Lawrence S. Wrightsman -- Locus of control / Herbert M. Lefcourt -- Authoritarianism and related constructs / Richard Christie -- Sex roles : the measurement of masculinity, femininity, and androgyny / Ellen Lenney -- Values / Valerie A. Braithwaite and William A. Scott .  If you're still having trouble, contact me.

 

 

Feb 23, 2009:

Traits and Abilities

Individual Presentations (8 minutes each)

 

You should be prepared to explain your assigned individual trait or ability construct to the class -- what is it, how is it measured, how is it different from other, similar constructs, and why do we care? Be prepared with a one-page handout for the class summarizing the essential information. Your handout may be two-sided and it must cite sources appropriately.

 

Andreyeva

Narcissism

 

Bdeir

Authoritarianism

 

Chaine

Modern Racism/Modern sexism

 

DeMaio

Protestant Work Ethic

 

Dojan

Extraversion

 

Favreau

Openness

 

Frey

Emotional stability

 

Friedman

Religiosity

 

Hutchison

Risk seeking/Risk Aversion

 

Hutt

Masculinity/Femininity (Individual level)

 

Kacerik

Moral Development

 

Mama

Emotional Intelligence

 

McEwan

Myers-Briggs Type

 

McGannon

Altruism

 

Radomska

Conscientiousness

 

Reale

Emotional Intensity

 

Reilly

Values

 

Rossitto

Self-monitoring

 

Surprenant

Agreeableness

 

 

Readings and assignments for next week:

Textbook: Chapter 5: Perception and Individual Decision Making and Chapter 6: Motivation Concepts

Take one of the Implicit Association Tests at:  https://implicit.harvard.edu/implicit/

 

 

Mar 2, 2009:

Chapter 5: Perception and Individual Decision Making

 

Chapter 6: Motivation Concepts

 

 

Readings and assignments for next week:

Textbook: Chapter 7: Motivation: From Concepts to Applications

Prepare a 30-minute presentation for your classmates on the motivation application assigned to your group.  The presentation should explain the application, connect it clearly to at least one of the motivations theories, and provide evidence as to its effectiveness.

Document your interactions as a group for a future assignment.

 

 

Mar 9, 2009:

Group Presentations 30 minutes each

 

 

 

 

MBO

Andreyeva

Hutchison

Chaine

Mama

 

 

Job Design

Favreau

Frey

Hutt

McGannon

Rossitto

 

 

 

 

Employee Involvement

Dojan

Kacerik

McEwan

Reilly

Surprenant

 

 

 

 

Variable Pay

Bdeir

Friedman

Radomska

Reale

 

Employee Recognition

 

 

Readings and assignments for next week:

Textbook: Chapter 9: Foundations of Group Behavior, Chapter 10: Understanding Work Teams, and Chapter 11: Communication

Take self-assessment library evaluations under the Roman numeral II, "Working with Others." (There are 14 of these.) Print results to help you remember them during class discussion.  (You will not be asked to submit them).

 

 

 

Mar 16, 2009:

Chapter 9: Foundations of Group Behavior

 

Chapter 10: Understanding Work Teams

 

Chapter 11: Communication

 

 

 

 

Mar 23, 2009:

No class -- Spring Break

 

 

Readings and assignments for next week:

Remember your interactions as a group preparing for the presentations due on 2/2 and 3/9. Prepare a 30 minute group presentation to the class on how your group interactions confirmed or disconfirmed theories about group processes.

 

 

Mar 30, 2009:

Group Presentations

 

 

Readings and assignments for next week:

Textbook: Chapter 12: Basic Approaches to Leadership and Chapter 13: Contemporary Issues in Leadership

 

 

Apr 6, 2009:

Chapter 12: Basic Approaches to Leadership

 

Chapter 13: Contemporary Issues in Leadership

 

 

Readings and assignments for next week:

Textbook: Chapter 14: Power and Politics and Chapter 15: Conflict and Negotiation

 

 

Apr 13, 2009:

Chapter 14: Power and Politics

 

Chapter 15: Conflict and Negotiation

 

 

Readings and assignments for next week:

Select a leader you know. Interview that person. Report to the class on whether the person you interviewed confirmed or disconfirmed theories of leadership.

 

 

Apr 20, 2009:

Individual Presentations of Leader Interviews

 

 

Readings and assignments for next week:

Textbook: Chapter 16: Foundations of Organizational Structure and Chapter 17: Organizational Culture

 

 

Apr 27, 2009:

Chapter 16: Foundations of Organizational Structure

Chapter 17: Organizational Culture

 

 

Readings and assignments for next week:

Textbook: Chapter 19: Organizational Change and Stress Management

 

 

May 4, 2009:

Chapter 19: Organizational Change and Stress Management

 

 

Readings and assignments for next week:

You should be prepared to explain your assigned construct to the class in 7 minutes -- what is it, how is it measured, how is it different from other, similar constructs, and why do we care? Be prepared with a one-page handout for the class summarizing the essential information. Your handout may be two-sided and it must cite sources appropriately.

 

 

May 11, 2009:

Individual Presentations

 

 

 

 

Andreyeva

Power distance (national culture)

 

Bdeir

Individualism/Collectivism (national culture)

 

Chaine

Masculinity/Femininity (national culture)

 

DeMaio

Uncertainty avoidance (national culture)

 

Dojan

Long-term/short-term orientation (national culture)

 

Favreau

Mechanistic/organic (organizational characteristic)

 

Frey

Organizational values

 

Friedman

Diversity

 

Hutchison

Ethical work climate

 

Hutt

Psychological contract

 

Kacerik

Distributive justice

 

Mama

Procedural justice

 

McEwan

Interactional justice

 

McGannon

Organizational reputation

 

Radomska

Cynicism

 

Reale

Machiavellianism

 

Reilly

Trust

 

Rossitto

Creativity

 

Surprenant

Customer service