J. Eugene Smith Library
The Eighth Library Retreat 2003
May 30, 2003
Location: Johnson Room, J. Eugene Smith Library
Present: C. Abatelli, D. Barrett, M. Berlin, B. Butler, C. Coates, K. Collins, H. Cook, N. Eshelman, T. Fu, B. Gamzon, S. Herzog, T. Hurt, K. Jacobi, R. Kokoska, G. LaHaie, M. Lucas, C. Moore, J. Murack, B. Nelson, D. Oppelt, G. Owusu, G. Robinson, G. Shoffstall, D. Simpson, S. Smith, A. Stanley-Gorling
Absent: E. Luering, L. Loomer
Opening and Opening Remarks by Dr. Pachis 8:30-9:30
A.M.
Tina welcomed everyone to the eighth library retreat. She spoke about previous retreats and that this one would be her last. She expressed appreciation for the privilege of working with the group and felt that the first retreat started in 1996, and the focus was on planning for a smooth transition to the new building, and that it was appropriate that her last retreat is in the Johnson Room of the completed facility. She introduced Dr. Pachis and appreciated his coming every year to the retreat to set the stage for our planning.
Dr. Pachis spoke to the library staff. He said that the President said we must emulate excellence and Dr. Pachis feels that that is what the library does. Also that the president said that it is a great feeling to know that you are successful. He said that both he and the president are very grateful to the library staff for all the work and for doing such a great job. He praised the library for reaching out to the university community and making them part of the library. With new technologies always coming, library jobs will always be exciting. We have to keep on pushing different sources of learning and to work with faculty to bring more students into the library. He encouraged the library staff to do more of the outreach and become partners with the classroom faculty, providing our students with learning opportunities.
It is important to have retreats to be able to get everyone’s input in one place. We are always so busy and it is important to stop and plan.
There will be a lot of construction on campus and that will not be stopped because of budget restrictions.
He thanked Tina for all her years and spoke about working with her. He appreciates all that she has done and told the staff about how much she has done.
There were questions about budget cuts and restrictions. The president believes in “taking care of home first.”
Review of the Goals and Objectives for 2003 9:30-10:30
A.M.
1.1 The library will identify the research and scholarship needs of the university and build and expand the library’s collection and access accordingly.
1.1A. One of the library professional
staff will be elected to the Curriculum Committee in the FY 2004 election.
Yes, Susan Herzog is on the committee.
1.1B. P & R Services will make
use of the liaison program by targeting receptive university departments in
FY 2003 to promote library resources and services. (Two library participants
have already been appointed to participate in the Blue Sky program for FY
2003.) We have done this, but we need to continue.
1.1C. Collection Development Committee
will finalize a draft Collection Development Policy as well as collection
policies in Archives, Curriculum Center, and Government Documents by the end
of December, 2002. (Area policies/procedures are the responsibilities of the
librarians in those areas.) Yes, we have a final draft
of Collection Development Policy; Archives, CC and Gov Docs. Each area needs
to put a copy of the policy on the common folder and hard copy in the Admin.
Office.
1.1D. The library will subscribe to one additional major science full-text database. We did not get inflationary increase this year; not done, but we are planning on this.
1.1E. The Curriculum Lab will open
and provide service to the Department of Education faculty, students, and
community users in September, 2002. The lab is open
and we have had 80 classes this year.
1.2 The library will expand and improve Interlibrary Loan services, including new document delivery technologies and improvements.
1.2A. The library will purchase and Access Services will implement electronic reserves and ILL software and put in place policy, procedures and staff training in FY 2003. (A recommendation for the CLIO ILL system has already been made.) We bought CLIO; training for Millennium has been set up for summer. By the end of June, we should have the capability to do reserves digitally. Training should be done on CLIO by the end of summer.
1.2B. Access Services will implement and promote full-text document delivery in FY 2003. Part of the above.
1.3 The library will improve service to offsite users in FY 2003.
1.3A. The Library will hire a Reference
Librarian to be charged with off campus service delivery. We
have hired a Reference Librarian.
1.3B. P & R services will promote
reference services in FY 2003 according to the library’s marketing plan.
Reference services hours have been extended with an
extra hour in the morning. Statistics have gone up. Campus Lantern is featuring
a column and we have promoted reference services there.
1.3C. P & R services will explore chat reference technologies in FY 2003. We have explored but have not implemented.
1.4 The library will strengthen academic partnerships.
1.4A. Library staff will work with
ECSU departments and programs like STEP-CAP, and Blue Sky in FY 2003. We
have done this and will continue.
1.4B. Library administration, systems,
and Tech services will continue to work with CONSULS libraries and other academic
libraries in FY 2003. We have done this and will continue.
1.4C. P & R Services will partner
with Continuing Education to expand user education session deliveries on remote
sites by the end of FY 2003. Continuing Education
has cut down on off site classes.
1.5 The library will provide timely access to new acquisitions.
1.5A.
Technical Services will clear backlogs in original cataloging and curriculum
materials by the end of FY 2004. We have cleared the
Curriculum materials thanks to Rich Kokoska. Original cataloging is still
backlogged.
1.5B. Collection Development will
plan and propose an approval plan with faculty involvement in FY 2003. We
are working on it. Vendors have been invited to do demos.
1.5C. Technical Services will explore
giving incentives to faculty to submit orders by a certain date in FY 2003.
They did very well this year; a letter was sent to
builders explaining the procedures. We will continue.
1.6 The library will provide a collection in appropriate formats and provide access through an interactive network.
1.6A. Library systems will provide dependable Web access to the library’s virtual library. We moved our web away from campus server to our own and it is much more dependable.
1.7 The library will make collections and services accessible to users.
1.7A. Library will market room
235 in cooperation with ADA office. We have tried.
We are working on trying to update the technology in this room. We
need to move an adjustable table into this room.
2.1 The library will support the recruitment of staff that will enhance the campus cultural and intellectual environment.
2.1A. Library will fill two support
and five librarian positions with personnel in continuing appointment status,
fully following university goals for diversity and equity, by the end of December,
2002. We have done our best; we definitely need to do more. The library
will be losing more diversity through retirement/attrition.
3.1 Library will recruit and hire Reference and Reference/User Education librarians to address the NEASC requirement for information literacy.
3.1A. Two support positions and four out of five librarian searches are active, to be filled with continuing staff by the end of 2002. We have filled all positions except the Serials Librarian; except for attrition.
3.2 All library divisions will review and complete current policies in 2003.
3.2A. The library Administrative Office will be provided with copies of these to update their master file, available for staff perusal. Done; but not complete; needs to continue.
4.1 The library will maintain its information technology infrastructure through regularly scheduled PC upgrades and new servers.
4.1A. Library Systems will implement the library’s own web server by the end of August, 2002. Done.
4.1B. Library systems will completely replace all student and staff systems (172) in the library by the end of August, 2002. Done.
4.2 The library will foster appropriate and efficient use of library technology with information literacy modules, drop-in and online tutorials, (e.g. BILT) for administration, faculty, staff, and students.
4.2A. P & R Services will complete
and test the five modules, with assessment tools, in Basic Information Literacy.
The tests will be done by the end of FY 2003 with focus groups of faculty
and students. The Basic Information Literacy units are to reside in the First
Year Seminar, scheduled by the University to be implemented in Fall, 2003.
The whole thing is delayed. The modules are done; Blue Sky is
being expanded. By 2004, it should be available to every new student. The
section on the library is a little bit weak: it is fortunate that a librarian
has a seat in the planning committee so that issues of concern can be detected,
addressed, and ameliorated.
4.2B. P & R Services will increase
User Education sessions, including Drop-In sessions, by 10% by the end of
FY 2003. We have delivered 162 in the current FY; increase of 25-30%.
4.3 The library
will support the University’s distributed learning efforts. The
university is not exerting efforts; library is not exerting efforts.
4.4 Access Services will continue to investigate the purchase of an e-reserve system. Continuing.
Library Priority
Five: Showcase and market the library to the ECSU community.
5.1.
The Library
will complete a library marketing plan with specific strategies for
implementation by the end of August, 2002. Done: there
is a Library Marketing Plan.
5.2
All library staff will show leadership and support for ECSU
among professional organizations in the community, emphasizing ECSU’s role as
the state’s public liberal arts university. Continuing.
5.2 Library staff will participate in STEP/CAP, IMPAC, & Blue Sky, as well as ALA, CLA, NELA, AAUP, CT GO DORT. Done and continue.
5.3 The library will continue its policy of access to the community with public borrowing policies, on-site use of the facilities and reference services, and university sponsored events. Will continue.
5.4 The Library will showcase library resources on campus and in the community with publicity, displays, exhibits, newsletters, brochures, and online publications, as well as involvement in community and campus events like the Boom Box Parade, the Bowl-a-Thon, Admissions Open House, new faculty, staff, and student orientations, etc. Continue; possibly explore radio time. New marketing strategies need to be explored.
Reports: 1) Information Literacy; 2) Periodicals
Use Survey and Content Analysis; 3) Library Marketing Plan 10:45 A.M.-12:00
Noon
1. Report on Progress in Information Literacy (Susan
Herzog)
Susan reported that her goals for summer are to review comfort levels of instruction with librarians. We have five modules right now, but the 5th module is in outline form and it’s being put on hold. Susan has been accepted into the Information Literacy immersion program this summer. This is a really good opportunity to learn what other institutions are doing. She is also going to attend the Freshman (or First Year) program this summer in Vancouver: she plans to talk to the colleagues there dealing with IL instruction. She is organizing and revising the two web pages: User Ed and user guide pages.
Susan had distributed in the retreat packets the Information Literacy Services flyer. Take a look at it and let her know what you think. The flyer is for Public Relations and marketing to let faculty know what our services are. It also lays clear ground rules on how to schedule sessions.
The second page is a request for Information Literacy instruction session. The form is required from each faculty member to request IL session. She would like feedback on both flyer and form.
Susan reported that we are moving away from the idea of testing. Consulting with Barbara Wright, Assessment Officer, she doesn’t believe in doing post testing. If we do a pre-test that is easy that they can pass, that doesn’t make sense. If we give them one that they can’t pass, then their first experience with a university library is negative one, which is not good. Next year, we’ll start doing assessment.
Tina praised Susan’s effort on the part of IL to help us raise the awareness of IL, and that she played a key role in getting Information Literacy to be accepted by instructional faculty to be one of the core competencies.
2. Report on the Periodicals Survey and Analysis Project (Barbara Butler)
Barbara thanked Barbara Nelson for all her work on the serials/periodical survey. Barbara’s report follows:
Tina remarked that Barbara made a complicated and important project look simple and easy, and thanked the two Barbara’s and Karen VanZetten for their hard work.
3. Report on the Library Marketing Plan:
Tina went over the Library Marketing Plan and brought everyone up to date with what has happened and what is planned for the future.
Target Group: Faculty
- ECSU Authors Events were coordinated by Tara and Camille. They have submitted a proposal for another event in the fall, and have proposed a poster (like the ALA READ posters) with Dr. Carter reading a favorite book. A second event will be planned for African American history month in February, and in April, possibly invite two publishers and two ECSU authors to talk about publishing. Camille and Tara also accepted the suggestion to propose an event for Alum weekend, inviting an ECSU alum author to speak. They would also assist Carol Abatelli with her grant to host the Frankenstein exhibit in March 2004.
- E-reserves: it will have to be this summer for training, reported Greg.
Target Group: Students
- Reserve a Librarian: done during User Ed session to have Susan and instructor walk around the room and help out students with their research.
- Banned Books is now a happening event in September. There will be people coming from UConn. It will be moved from Curriculum Center to the Johnson Room. It has gotten bigger than originally planned. It is not just United States books, but books from other countries. Hope has invited faculty members to talk about books in other countries as well as the United States. There is a CD that Hope authored which we may sell to build up our funds.
Target Group: Community
- Increase the number of registered community users. We have provided community users with barcoded I.D. cards. We have approximately 1400 users. We have opened up our events to the community.
Target Group: Staff
New Staff and Marketing to Existing Staff. We have offered audiobooks and paperback exchange; Lunch and Learn sessions by Library staff.
A library marketing committee? It was decided to make up a committee for individual events.
A competition was conducted and Anka had the winning entry: Check It Out@Your Library
The group broke for lunch, 12 Noon to 1:15 P.M.
From 1:15-3:00 P.M., the three groups (Public & Research
Services, Technical Services/Collection Development, and Administrative &
System Services) broke to discuss their Division Goals. The group reconvened to have cake and
then started reporting at 3:15 P.M.
Administrative and Systems Services: Nicholas Eshelman
reported.
Action 1: Offer appropriate levels of training
New staff, millennium, III, other library systems (CLIO,
E-Reserves, etc.) Ongoing
Action 2: Utilize outside resources
On campus, vendors, off-campus Ongoing
(Guy stated that redundancy has been created: for example, there has been cross training between Greg and him regarding the door system, and that he and Nicholas are backing each other up.)
Action 1: Representation on University Web Group Done; Mike Berlin is on committee
Action 2: Working Web group in Library On hold pending University WWW rules approval
Action 3: Study feasibility of a systems Web page and online systems request form Will be available soon; clarified support for Johnson room
Action 1: IT replacement plan every three years New plan will be presented in March 2004
Action 2: Complete 2002 replacement plan Done
Action 3: Propose and implement new systems when
appropriate Ongoing
Done and continuing Ongoing
Continue with the Sunshine Committee - Ongoing
Action 1: Recognize staff Ongoing
Action 1: Mandate all staff to comply. System,
machines, and building issues should be reported to the director’s office. Ongoing
Action 1: Re-activate or activate the Friends group. On hold for new Director
Technical Services: Barbara Butler reported for the group.
1. Policies and Procedures – update current policies and procedures for Collection Development, Gifts, Acquisitions, Serials, Cataloging – ongoing
2. Database maintenance and authority control – started, ongoing, changed, will continue
3. Training – Serials-done MilAcq—in progress; MilCat—to do
CONSULS—lists done
OCLC Cataloging – still needed
Serials –
1. Hire Librarian, and a continuous appointment LTA – not done
2. Use Study – Project complete
3. Union List—up to date
4. Integrated access to full text journals all formats—to do
1. Collection Development/Tech Services – hire tenure-track Librarian– done
2. Cataloging – hire LTA (half time in Cataloging) – position reclassified
3. Supply closet Deweys – done!
4. ECSU theses –to do yet
5. Backlog—Reduced except for original cataloging, which still has a backlog
6. Location codes– up to date
7. Labels – batch printing under review
1. Acquisitions—hire new Librarian– done
2. Approval Plan: in process
Technical Services Goals
1. Study and reorganize our division (department)
2. Staffing
3. Gift surplus
4. Serials Collection maintenance
5. Revise student job descriptions
6. Finish approval plan
7. Training
Public and Research Services. Tara Hurt reported.
1. Keep staff current with software, databases and any other necessary training.
2. Collect existing policy & procedure statements and centrally store all procedure electronically.
3. Maintain and update user brochures & guides (both print & electronic).
4. Continue to monitor box and explore options for feedback.
5. Continue to review Exit Survey output
6. Continue to evaluate public services policies.
7. Hold regular Public Services group meetings.
8. Continue to revise and update “About Pages”
9. Implement Millennium, Circ, ILL software and E-Reserves
10. Mount electronic finding aids and pathfinders.
11. Revamp outreach efforts under leadership of new reference librarian.
12. Continue to update and revise unit web pages and research guides.
13. Public & Research Services group work with Public Relations Committees and subgroups to continue events and programs.
14. Explore and define alumni library privileges including alumni cards.
15. Work with GEPC & Blue Sky Committee to explore most viable implementation of Information Literacy instruction.
16. Clarification on procedures for marketing library events both on and off campus.
Tina thanked the entire group for their hard work and expressed that she hopes that we will continue to engage in planning in the future. Plan or be planned.
The retreat adjourned at 4:00 p.m.
.gif){kind=small} |
 |
|||
|
© 2007 ECSU |
All Rights Reserved |
|||