Eastern Connecticut State University: Connecticut's Liberal Arts University
Password FAQ

Printer icon Print version of Password FAQ

The information on this page will help you to answer these questions. We recommend that you print the Password FAQ for easy reference by using the Print version of Password FAQ link at the top of this page.

IMPORTANT NOTE:  All Eastern students have University computer, Eastern email and Blackboard accounts automatically generated upon registration.  These accounts all use the same username and password.  Your username must be typed completely in lowercase and passwords must be typed in whatever case is appropriate.  New and transfer students MUST logon to either a University-owned computer or https://password.easternct.edu from off-campus BEFORE attempting to logon to Blackboard or email.  For complete information please visit the Passport to Technology: Student Edition website.

NOTE: DO NOT CHANGE YOUR PASSWORD FROM WITHIN LIVE@EDU


Password Rules:

Back to top


Do you think that your password may have expired and/or you are experiencing trouble changing it from off-campus?

Eastern Students:

Eastern Faculty/Staff:

Back to top


Don't remember your password?

Eastern Students:

Eastern Faculty/Staff:

Back to top


Are you getting "incorrect username or password" messages when you try to logon to Blackboard?
Are you unable to logon to Blackboard, but see no error messages? Click here

All Blackboard users:

Once you have changed your password successfully, you will receive a message on-screen notifying you that your password was successfully changed. You should then go to the Blackboard logon page and be able to logon to Blackboard with your newly created password.

If you do not remember your Password Reset Portal graphic and/or security word, please contact the Webb Hall 410 Lab at 860-465-4619 and request assistance.

Eastern Faculty/Staff:

Are you unable to logon to Blackboard, but see no error messages?

If you are unable to logon to Blackboard, but see no error messages, check to see if you have a "pop-up blocker" installed and running. Pop-up blocking software is not compatible with Blackboard and must be disabled. If your computer has a pop-up blocker enabled, please consult the documentation for the pop-up blocker for information on how to disable it. Be sure to run the "Check Browser" by clicking here or from the link on the Blackboard Logon Page to be certain that your web browser is properly configured.

Back to top


Are you having problems logging onto E-Web Online Services?

Eastern Students:

Eastern Faculty/Staff:


Are you a new or transfer Eastern student?

If you are a new or transfer student and don't know what your Eastern username, password or Eastern email address click here to find out how to determine it from the Web.

Back to top


| ECSU Home | Contact Us | Site Search |