Professor: Elizabeth D. Scott E-mail: scotte@easternct.edu

ORG671: Training and Development

Spring 2008

NOTE: This syllabus is not updated regularly during the semester. Check WebCT for any changes.

This course is designed to give students practical experience in designing and conducting training while familiarizing students with the purpose and function of training and development in organizations. Students will also learn to use various audio-visual media in instruction.

The text is: Employee Training & Development, third edition, by Raymond A. Noe. It will be supplemented by materials from the instructor.

Grading will be based on the following:

Class participation: 30%

Class leadership: 30%

CASBO leadership 20%

Final project: 20%

Class participation includes the student’s apparent preparation to participate, the student’s demonstration of courtesy and respect for fellow-students, the student’s active engagement of the material addressed in the course, and the student’s cooperation in class exercises. Since students will be the “class” and a source of feedback for their fellow-students’ instructional efforts, regular attendance is especially important. Make-up for one absence may be negotiated with the rest of the class, but subsequent absences will result in grade penalties.

Class leadership will involve teaching the rest of the class progressively more complex material, using assigned methods. There will be three sessions of class leadership. The first two will involve teaching classmates material from the textbook. The third session will involve team-teaching a class of CASBO members material identified in a needs assessment. Instructors will be graded on how well they select material for the particular method(s) assigned, how well they present the material, their apparent understanding of the material, their demonstration of courtesy and respect for their fellow-students, their resourcefulness in obtaining supplementary materials, and the success with which they communicate the material to their fellow-students. Make up for missed presentations depends upon the willingness of fellow-students to form a “class” for the presenter. Students who miss their presentations must find at least 5 fellow-students who are willing to meet with them outside of the regularly scheduled class time to participate in the class. The presentation must be videotaped in such a way that the instructor can evaluate the presenter’s performance, unless the presenter can arrange the presentation to be convenient for the instructor to attend.

The final project will consist of an assessment of one's own performance in the course, It will include an initial needs assessment, feedback from students in all class leadership assignments, identification of areas in which improvement was noted, and discussion of areas still needing improvement. Late submissions will not be accepted.

If you are a student with a disability and believe you will need accommodations for this class, it is your responsibility to contact the Office of AccessAbility Services at 465-5573. To avoid any delay in the receipt of accommodations, you should contact the Office of AccessAbility Services as soon as possible. Please understand that I cannot provide accommodations based upon disability until I have received an accommodation letter from the Office of AccessAbility Services. Your cooperation is appreciated.

Date	Class Sessions (Assignments in italics between class sessions.)
1/28/08	Course introduction. Lecture method. Supervision and evaluation background information.
Assignment for next week	Read chapters 3, 7, and 8. Students identified below will prepare lectures for 2/4/08: Black, William F. -- What is training? Bresciano, Stephen E. – Why do organizations provide training? Dojan, Donna B. – What is a lecture? Teschendorf, Steven C. – What is a needs assessment?
2/4/08	Audio-visual aids. Technology. 4 students will deliver 10-minute lectures
Assignment for next week	Prepare a 10 minute lecture, with audio-visual aids, to be presented at the next class. Focus on presenting the material in Chapter 3 of your textbook, but research any information you don't understand. Do not discuss your presentation with the other person lecturing on the same topic. If your audio visual aids need to be set up, arrive early to class and make sure they are ready to go. Students identified below will prepare lectures for 2/11/08: Baranowski, Joel W. – Why is needs assessment necessary? Coutu, Neringa M. – Who should participate in needs assessment? Favreau, John– Methods of Needs Assessment Flaherty, Kathleen A. – Organization Analysis -- Person Analysis Latman, Karen A. – Task Analysis McEwan, Shelley -- Competency Models Miller, Amy – What is CASBO? Nardine, Elizabeth T. – Why is needs assessment necessary? Nelson, Stephen J. – Who should participate in needs assessment? Perez, Holly K. – Methods of Needs Assessment Romano-Connors, Debora – Organization Analysis Felder, Victorious -- Person Analysis Simoni, Angelo – Task Analysis Sullivan, Lisa M. – Competency Models Wolter, Michael J.-- What is CASBO?
2/11/08	16 Student presentations – 10 minutes of lecture with audio-visual aids.
Assignment for next week	Prepare for needs assessment of CASBO. On 2/25/08, you will have 4-5 members of the CASBO board present and ready to assist you by answering question about their employers, their jobs, and themselves. We are focusing on their needs with respect to Supervision and Evaluation, not any of their other job duties, so remember to focus your questions on those areas. Visit the CASBO website: http://www.ct-asbo.org/index.cfm Organization Analysis Baranowski, Joel W. Black, William F. Bresciano, Stephen E. Coutu, Neringa M. Dojan, Donna B. Favreau, John Person Analysis Flaherty, Kathleen A. Guay, Amy Latman, Karen A. McEwan, Shelley Miller, Amy Nardine, Elizabeth T. Nelson, Stephen J. Task Analysis Perez, Holly K. Romano-Connors, Debora Simoni, Angelo Sullivan, Lisa M. Teschendorf, Steven C. Wolter, Michael J.
2/18/08	HOLIDAY
2/25/08	7:00- 7:20 Final Preparation for Needs Assessment 7:30 - 8:30 Conduct needs assessment of CASBO 8:45 - 9:45 Discussion of needs assessment Teschendorf -- Lead Organization Analysis discussion Bresciano -- Lead Person Analysis discussion Dojan -- Lead Task Analysis discussion
Assignment for next week	Read Chapters 1, 2, 4, 5, and 6.
3/3/08	Discussion Method. Learning Theory. Case Study Method. Transfer of Training. Training Evaluation.
Assignment for next week	Read Chapters 9, 10, 11, and 12. Prepare a 20 minute class using the discussion method, to be conducted either 3/10 or 3/24. Select from the pages identified material appropriate for discussion and doable within 20 minutes. Incorporate CASBO needs assessment where appropriate.
3/10/08	Student presentations – 20 minutes, discussion. Employee Development, Special Issues in Training, Careers and Career Management. Felder – Training needs in different strategies (57-59). Romano-Connors – Transitions – school or welfare to work. (325-328). Perez – Managing workforce diversity (317-324). Latman – Dealing with older workers (398-401) Miller – Approaches to employee development (268-291). Nardine – Models of training departments (60-67). Nelson – Cross-cultural preparation (309-316). -- Training Design Process (5-8)
3/24/08	Student presentations – 20 minutes, discussion. Employee Development, Special Issues in Training, Careers and Career Management. Wolter – Forces influencing working and learning (8-22). McEwen -- Training practices (23-25) Baranowski – Training issues related to internal needs (329-338). Sullivan – Careers and model of career development (351-359). Simoni – Career management systems, roles, evaluations (360-368). Coutu – Socialization/orientation (377-380). Black – Legal issues (305-308). Favreau – Organizational characteristics that influence training (51-57)
Assignment for next week	Read Chapter 5. Read Chapter 8.
3/31/08	OJT, Role play, Simulation, Games. Transfer of Training. Electronic Training.
Assignment for next week	With a partner, prepare a class session on a topic identified in the CASBO needs analysis. Bring 15 copies of your lesson plan to class on 4/14/08 SME Bresciano Baranowski (30 minute) Teschendorf Black (30 minute) Coutu Dojan (30 minute) Favreau Flaherty Guay McEwen Latman Miller Nardine Nelson Perez Romano Connors Sullivan Simoni Felder Wolter
	CASBO training – 30 minutes, topic determined in needs assessment. 7:30-8:00 - Bresciano & Baranowski 8:05-8:35 - Dojan & Coutu 8:40-9:10 - Teschendorf & Black 9:10-9:30 Debrief
4/14/08	Putting it all together. Future of Training and Development.
4/21/08	CASBO training – 30 minutes, topic determined in needs assessment. 7:30-8:00 - 8:05-8:35 - 8:40-9:10 - 9:10-9:30 Debrief
4/28/08	CASBO training – 40 minutes, topic determined in needs assessment. 7:30-8:10 8:20-9:00 9:10-9:30 Debrief
5/5/08	Course evaluation CASBO training – 40 minutes, topic determined in needs assessment. 7:30-8:10 8:20-9:00 9:10-9:30 Debrief
5/12/08	Final projects due.