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STEPHEN L. FRAZIER

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(Former... Now Retired) Information Center Manager/Manager of CIT

Eastern Connecticut State University

Steve Frazier retired from Eastern Connecticut State University on June 15, 2006 and assumes duties as the CIO of the California Martime Academy in Vallejo, California on July 17, 2006.  For more information on Cal Maritime, please visit their website at http://www.csum.edu. 

For over twenty years, he has served in academic computing positions at colleges and universities in four states.  During this time, he has taught courses either as a full-time or a part-time instructor.  He has also served as a programmer for administrative processes and academic projects as well as a manager of research at a business college.

As a direct report to the CIO, Steve had the overall responsibility for academic computing at Eastern Connecticut State University, Connecticut’s public liberal arts university and a residential campus in the midst of major construction.  The team that he led, the Center for Instructional Technology (CIT), a support group within Information Technology Services, supports the application and integration of technology across the curriculum and provides essential support services for the use of technology in teaching, learning and research. To accomplish these strategic goals, CIT works independently and in collaboration with other support teams within ITS, university departments, faculty and students as well as external organizations and companies.  In support of the University's strategic objectives, the mission statement and goals of CIT are tied to objectives and measures defined in Eastern Connecticut State University's Strategic Plan.

One of CIT's many successful projects has been the implementation of WebCT CE which was spotlighted in the January 26, 2005 issue of the WebCT Newsletter.  CIT was also awarded first place in ACM SIGUCCS competition several years ago for their Passport to Technology CD produced for incoming freshmen and transfer students.  Competing with manufacturers, service companies, universities, hospitals, nonprofit organizations and state government, CIT was awarded two Connecticut Quality Improvement Award Innovation Silver Prizes for "New Methodology for Training of WebCT Faculty Designers" and "Website Redesign" in July 2005.

Center for Instructional Technology

• Mission Statement (in PDF, FlashPaper2 or MS Word format)
• CIT Fact Sheet  (Fall 2005 quantitative overview of services, expenditures in PDF, FlashPaper2 or MS Word format))
• Major Projects and Initiatives 2005-2006
• Mid-year Project Status for FY06 (in PDF, FlashPaper2 or MS Word format)
• Major Projects This Past Summer (2005)
• CIT Accomplishments 2004-2005,  2003-2004, 1994-2004
• Marketing CIT  (PowerPoint presentation presented at the 2004 CSU Academic Computing Conference)
• New Faculty Orientation  (PowerPoint presentation presented during Fall 2004)
• WebCT login page and live, online support.  ECSU featured in January 2005 issue of WebCT Newsletter.
• WebCT post implementation qualitative study executive summary, full report is 74 pages.  By Prof. Petkov & student Doug Michele
• Knowledge Base project (ECSU's knowledge base project lead by Mike Palumbo in CIT)
• MyECSU: Student Portal (ECSU's student start-up page maintained by Kevin Gill in CIT)
• Computer classrooms and labs (maintained using Altiris Deployment Solution imaging)
• Software Distribution Center (site-licensed software for faculty and staff)
• Quality Control and Customer Satisfaction System (Presentation from 2000, PDF, FlashPaper or PowerPoint)
• The Tegrity WebLearner system has been moved to Media Services
• Looking for CIT's web site?  I.T.S.'s web site?
• Trying to find us? (Driving and On-Campus Directions)
• CIT's Floor Plan (Depicts layout of rooms on 4th floor of J. Eugene Smith Library)
• CIT is blessed with a highly talented team of dedicated professionals.  To learn more about us, visit our CIT staff page.  Also, highlighted in yellow, members of CIT are listed in the Information Technology Services Organization Chart.  This non-flashy version was updated Oct. 2005.

Professional Memberships and Affiliations

• Project Management Institute (PMI)
• Association for Computing Machinery (ACM)
• Special Interest Group on University and College Computing Services, ACM (SIGUCCS).
• North East Regional Computing Program (NERCOMP).  Steve is currently serving as an Institutional Representative.
• Connecticut Higher Education Information Technology Trainer's Consortium (CHEITTC).  Steve served as Vice President of Membership and Communications during the past couple of years.
• Manchester Who's Who  Steve was admitted to the Manchester Who's Who registry in January, 2006.

University Standing Committees

Committees on which Steve Frazier currently serves.  Several are University standing committees.

• Minority Recruitment and Mentoring Committee
• American Disability Act Committee
• Web Policy and Review Committee
• SUOAF Professional Development Committee

Steve's Online Video Tutorials Created With Macromedia Captivate

"These contain audio--please turn your speakers on!  Captivate offers some exciting enhancements over RoboDemo.  If you haven't upgraded yet.... I recommend that you do so.  If you are interested in learning to use Captivate, see my ' Blog.' " --Steve

1. Identifying Fraudulent Email      (How to identify fraudulent email messages.)
2. Faculty & Staff VPN Tutorial   (How to access Eastern's VPN.)
3. AutoArchiving Outlook Email (How to archive email to your Z: drive network folder.  Recommended screen resolution is 1024x768.)

Protecting Your PC And Your Identity

1. Internet Spam and Spyware (The insidious spyware problem, detection and removal written by S.Frazier))
2. How to Protect Your Home PC (Software and hardware firewalls, antivirus protection, spyware detection/removal, Windows updates written by S.Frazier))

Making Life Behind the Computer Monitor Easier

1. Taming Your PC  (Workshop Handout For Outlook Client Users written by S.Frazier)

Some Projects for 2005

1. Open Source Portfolio
2. Macromedia Breeze
3. Sharepoint Portal Server (pilot project involving all ITS teams)
4. WebCT Vista (collaborative effort with sister universities and CSU System Office)
5. Establish Streaming Video Infrastructure (grant project supporting ECSU Professor Drew Hyatt's LTES project)

Forms & Guidelines

1. Application for Electronic Mailing List (MailMan)
2. General Purpose Computer Lab Closure Policy
3. Eastern's Web Policy and Addendum
4. End to End Client Certification Process
5. IT Strategic Plan Long Term

ITS Phone Numbers