Eastern President Elsa Nunez presented IT Support Services Director Rick Rollason Reese with a crystal bowl and a clock at a retirement reception on March 22 to honor his 27 years of service to the University. Over the years, Rollason-Reece served as VAX System manager, data base administrator, IT operations manager, ITS associate director, and finally, director of support services.
"Each of these functions requires a unique skill set and all of these major areas of computer technology were developed during Rick's career," said Joe Tolisano, chief information officer. "Rick always remained steady and maintained a gentlemen's approach to tech support. Most important, Rick was a mentor to our students. He possesses a caring passion for guiding and shaping these young men and women. Many students return and thank him for the lessons learned and opportunities he opened for them."
Steve Nelson, technical support specialist, agreed. "What became evident, regardless of who we talked with, how long someone worked with Rick, how well they knew Rick, or what their role was here at Eastern, everyone painted the same picture, that despite the day-to-day pressures, looming deadlines on critical projects, or the emergency of the day, Rick had a way to put a positive spin to any delicate situation. Rick, you have earned you the respect of the entire Eastern community."