VOIP Phone Upgrade

Information Technology Services (ITS) is working with several contractors to implement Voice Over Internet Protocol (VOIP)  for telephone service.  VOIP provides the university with a lower cost telephone service as compared to traditional PBX systems.  At the same time VOIP offers digital sound as well as more advanced services and capabilities, many of which will be rolled out in the coming months and semesters.

Eastern has also acquired, and is implementing a text messaging tool named Mongoose.