Changes in Adobe for Faculty and Students

Over the summer, ITS will upgrade Adobe Creative Cloud to version 2019.  With that upgrade comes a change in how students and faculty access the Adobe software. Starting in the fall, faculty and staff will be required to log into the Adobe Creative Cloud App with their Eastern email address and password in order to access the software.  This change is mandated by Adobe.  Additionally, students will have access to Spark Premium for Higher-Ed, providing them with 2GB of cloud storage and access to the Adobe Products anywhere on campus. The Spark application also offers students the ability to create graphics, web pages, and videos on Web or Mobile devices.

Faculty Encouraged to Synchronize their University computers with Planned Classroom Upgrades

ITS invites all faculty to consider scheduling the same upgrades as those in the classrooms and labs on faculty individual University laptop or desktop computers. The Help Desk is ready to schedule upgrades now. When you are ready, please contact the Help Desk directly:
• Email –
• Online – Help Desk Request Form
• Phone – 860-465-4346 Option 2
• Stop by the Help Desk offices at the Library, room 234

Media Upgrades in Goddard and Shafer

Media Services has been heavily involved in the Goddard Hall renovation, scheduled to be completed in June. The building will have nine new classrooms, two conference rooms, a performance lab for the Kinesiology and Physical Education department, and several video recording observation rooms for the Psychology department.  Continue reading

6  Planned Media Upgrades

Goddard Hall is currently being renovated and is expected to reopen next summer. The building will have nine classrooms equipped with AV technology, two conference rooms, a specialized projection system for the Kinesiology and Physical Education Department, and several video camera-equipped observation rooms for the Psychology Department. Continue reading

8  Stop That Phish…

Email and messaging services (such as Skype, Twitter, or Snapchat) are one of the primary ways we communicate. We not only use these technologies every day for work, but also to stay in touch with friends and family. Since so many people around the world depend on these technologies, they have become one of the primary attack methods used by cyber attackers. This attack method is called phishing. Continue reading

• Media Services is back in the Communication Building and is in the same location it was before the renovation with a new room # 125.

• As part of the Communication Building renovation, several classrooms have been upgraded with new projection systems. These rooms are configured with same control systems as other classrooms in Webb, Eastern, Science and the Sports Center. The new rooms have laser-based HD projectors and HDMI cables for connecting auxiliary equipment. There are also 2 new conference/multipurpose rooms in the building with large format, 90” monitors. These rooms also have rack-based computers, DVD players, and HDMI connections. Push button controllers for these systems are wall mounted above the rack. Eastern’s TV Studio, Control Room and Editing Classrooms have also been renovated.

• Goddard Hall is currently being renovated and is expected to reopen next summer. The building will have 9 classrooms equipped with AV technology, 2 conference rooms, a specialized projection system for the Kinesiology and Physical Education Department, and several video camera equipped observation rooms for the Psychology Department.

• Student Center meeting rooms have been upgraded with digital projection systems including the capability of connecting HDMI based equipment.

• Shafer Auditorium is currently being renovated to include a state of the art digital audio and video system as well as a theater quality lighting system. This system has been designed to support the variety of events including student activities, theatrical performances and musical events. It is also expected that some off- campus groups will be use this facility. In addition to its Auditorium renovation, Shafer Hall will also open as a new 93 bed residence hall, with several areas containing AV systems including a Game Room, Flex/Multipurpose Room, Fitness Center, Conference Room and Gym.

• 13 Science Building labs will be upgraded with digital projection equipment between the semester break and early next summer.

CIT is Still Making Office Calls

A quick reminder to faculty, CIT continues to offer one-on-one sessions for faculty held in the faculty member’s office. For the remainder of the semester, CIT has blocked out Wednesdays and Thursdays between 9 and 5 to schedule these visits. Other days are also available, however, depending on staff schedules and prior commitments. To schedule an appointment or learn more about the wide range of services available from CIT, please call 860-465-1248 (x51248), email

Updated Computer Classrooms

All the computer classrooms were upgraded this past year with brand new, high performing Dell computers. These computers represent a significant increase in disk drive performance, storage, CPU speed, and memory.

CECE 170 has been equipped with a 65” Interactive Smartboard display. This display provides faculty with many new options for presenting and illustrating content.

Three classrooms have been upgraded with dual display projection systems as part of the 21st Century Classroom initiative. The rooms are Science 115, Science 238 and Webb 407. Science 238 and Webb 407 have been equipped with 80” touch displays.

Both students and faculty are benefiting from these investments.

CIT is Making Office Calls

The Center for Instructional Technologies (CIT) has been searching for ways to better support faculty, staff, and students.  In addition to its formal schedule of training classes, CIT is now scheduling individual office sessions for faculty to provide custom one-on-one consulting on any CIT related topics or questions of interest. These sessions are intended to be held in the faculty member’s office using their own computer.

Continue reading

EMS has replaced eReserve (AdAstra)

A new online system,  eSchedule/EMS, replaces ereserve/Astra for making reservations for campus space.  This new web app will allow faculty and staff to more efficiently request space as well as provide a more real time and user friendly application process.  Ultimately, this new app will also result in a more timely approval response.

Media Services Has Moved

Media Services has relocated to Winthrop Hall while the Communication building is being renovated. The service desk and equipment area is located in Winthrop 100a. The phone number x55304 and the email address ( remain the same.

Banner Moving to the Cloud

During the weekend of February 9-11, 2018, the Applications Development team will be moving Banner to the Cloud. All functional offices in conjunction with the IT staff will be involved in the testing of this environment prior to the move. Please note that eWeb, Banner, and eReports will be unavailable during the actual timeframe of the move. More details will be provided closer to the move date.

Wireless Access and Network Upgrade

Over the past eighteen months Eastern has installed several hundred new Wireless Access points around the university, increasing the total to over 1,000.  Offices, classrooms, and congregation areas received the majority of these new access points.  Residence halls received a smaller number of new access points to improve performance monitoring and known gaps in coverage.  Continue reading

ITS and History Department Collaboration

ITS has worked closely with Jamel Ostwald, Associate Professor of History, to create a research laboratory for the History Department from funds donated to the department for that purpose. Located in Webb 408 just outside the Webb 410 general purpose computer lab, a grand opening is being planned for this semester before the Thanksgiving break.  The lab contains scanners and special software for conducting modern historical research.