Admin Positions


Job Opportunities: Administrative Positions

Dean of Academic Analytics

Position Summary: 

The Dean of Academic Analytics reports directly to the Provost and Vice President for Academic Affairs. The position is responsible for providing descriptive and predictive analysis of various academic measures and plays a key role in developing and implementing strategies to attract, enroll and retain students. The position also recommends and implements initiatives/interventions aimed at improving assessment measures related to student performance on university-wide learning outcomes. Additionally, as a member of the Provost’s team, this position provides critical, data-driven, insight regarding the efficient use of academic resources. The Dean of Academic Analytics supervises staff in the Office of Planning & Institutional Research and provides leadership in developing and maintaining a university-wide data warehouse.

Position Responsibilities:  

Provides leadership for the development of data analytics to serve in implementing strategies to attract and retain students in conjunction with partners in academic affairs, student affairs, and finance and administration.

Works with Institutional Research and ITS staff to create and manage a data warehouse.

Provides leadership for the strategic planning, evaluation and assessment of University-wide student learning outcomes.

Develops the office budget in alignment with university, divisional and office strategic goals and serves as an effective steward of those resources.

Hires, supervises, develops, and evaluates full-time, part-time, graduate interns and student employees.

Serves as a university expert and thought leader on promoting the success of all students, in collaboration with campus partners. Reviews and keeps abreast of national trends related to enrollment strategies, financial aid modeling, and student success initiatives (e.g., academic, personal, psychosocial, engagement). Becomes familiar with best practices on campuses across the country.

Provides ad hoc reports based on management needs and departmental requests.

Develops and leads a campus-wide Enrollment Management Council.

Represents the department on divisional leadership teams, campus-wide events, on various committees, and at designated meetings.

May involve occasional work in the evenings and/or on weekends.

Performs other duties related to those enumerated above which do not alter the basic level of the responsibility of the position.


A Ph.D. in an appropriate academic discipline is required. At least five years of higher education experience and the ability to collect and clean data and conduct statistical analysis and modeling are required. Knowledge of Banner as well as reporting tools such as Tableau and Webfocus; proficiency with Excel and an appropriate statistical software package, and excellent communication and presentation skills also required.

Salary and fringe benefits are highly competitive. Interested candidates should send a letter of application, resume, and contact information for three references to: Screening will begin immediately and continue until the position is filled.

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Director of Counseling and Psychological Services

The Division of Student Affairs at Eastern Connecticut State University is seeking a Director of Counseling and Psychological Services to join our college community. The candidate will deliver high quality service to our students. This is a full-time 12-month position.  Under the direction of the Vice President for Student Affairs, the director will be the hands-on leader of three key units:  Counseling and Psychological Services (CAPS), AccessAbility Services, and Wellness Education and Promotion.

Responsibilities and Duties:

Duties include but are not limited to:  Conducting intake evaluations, providing counseling/therapy (individual and or group) and referrals to outside professionals; administering and evaluating psychological tests; supervising graduate interns who provide developmental, therapeutic, psycho-educational, and outreach/preventative counseling services to students; providing leadership to CAPS staff in the development of programming designed to meet student needs; and managing the operations of the center.  The Director will ensure the office is compliant with federal mandates for providing reasonable accommodations for students with disabilities consistent with the OCR, the Americans with Disabilities Act, Section 504 of the 1973 Rehabilitation Act and related amendments.  Wellness Education and Promotion involves substance abuse counseling and drug screening and assisting Athletics in maintaining compliance with NCAA requirements for athletes.  The Director will supervise and/or provide developmental, educational outreach and preventative programs and services (e.g. suicide prevention, mental health) to the University.  The director will also collaborate with Student Affairs units, providing for needs of special student groups (students with disabilities, minority, nontraditional and academically underprepared).

Required Qualifications:

A doctorate in Clinical or Counseling Psychology or related field; Connecticut Licensure or eligibility for Connecticut Licensure and at least five years of experience in counseling including demonstrated administrative and supervisory ability in a counseling or counseling related setting.  Extensive experience in a diverse college/university environment strongly preferred.  Direct experience providing clinical supervision to diverse staff (including interns and practicum students), as well as individual and group counseling.  Demonstrated experience and ability to supervise, direct, plan, manage and administer a collegiate counseling unit.  Familiarity with current issues in college mental health. Knowledge of ADA laws and NCAA compliance requirements.  Demonstrated strengths in interpersonal, written and oral communication skills is essential as are organizational ability, initiative and flexibility.  

Application Process:

Please e-mail a cover letter, resume and name/contact information for 3-5 professional references to robertoh@easternct.eduApplications will not be considered complete unless all items required are received. 

Heidi Roberto
Administrative Assistant
Eastern Connecticut State University
Gelsi-Young Hall, Room 222
83 Windham Street
Willimantic, CT 06226

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Director of Student AccessAbility Services

Eastern Connecticut State University, the state’s public liberal arts university, seeks to fill the Director of Student AccessAbility Services position.  Under the supervision of the Director of Counseling and Psychological Services, the director will be responsible for developing, coordinating and implementing programs, services, policies, and procedures for the office.

Responsibilities and Duties:

The director supervises the professional and paraprofessional staff; establishes and maintains the highest standards for a disabilities services office that consistently incorporate the current best practices and principles for services for students with disabilities; serves as an advocate for students with disabilities to ensure an understanding and responsiveness for and to their needs.  Other responsibilities include the review of documentation and determination of reasonable accommodations and auxiliary services who qualify for accommodations under the American with Disabilities Act, Section 504 of the 1973 Rehabilitation Act and the related amendments.

The director will also provide consultation, information, resources, and training workshops to faculty, staff, and students and prospective students and parents as needed.  In addition, the director will work with and train faculty and staff to provide individual accommodations for students; must form and maintain liaison/networking relationships with community and external agencies, state and federal rehabilitation services, including area high schools, and community colleges.


 Master’s degree is required in special education, psychology, social work, counseling or related field; five years of experience or equivalent combination of education and experience. Recognized and proven ability to coordinate a large multifaceted program of student support services and working collaboratively with faculty and staff.  The candidate must have knowledge of relevant Federal and State statues and regulations (Section 504 of the Rehabilitation Act of 1973; American with Disabilities Act of 1990 as amended), as applicable to the provision of accommodations to students with disabilities in a university setting. 

Application Process:

Please email a cover letter, resume and name/contact information for 3-5 professional references to robertoh@easternct.eduApplications will not be considered complete unless all items required are received.   

Heidi Roberto
Administrative Assistant
Eastern Connecticut State University
Gelsi-Young Hall, Room 222
83 Windham Street
Willimantic, CT 06226

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Eastern Connecticut State University invites applications for:

Website Manager  

Responsibilities:  Reporting to the Director of University Relations, the Website Manager maintains the University’s website, managing the University’s Cascade Content Management System (CMS), including folder structures, templates, and user accounts. Oversees creation of department-level websites. Serves as liaison with off-site hosting services. Complies with national accessibility standards. Keeps up-to-date with web technology.  Provides technical assistance to departments.

Qualifications:  B.A./B.S. degree in computer science, visual art/graphic design, communication, or related field. Minimum three years of experience in developing organizational (multiple sites) web sites and website management; strong HTML, CSS, JAVA and Javascript skills; and significant graphic design experience. Experience working with the Cascade CMS required. Familiarity with responsive (mobile) web design. Excellent organizational, interpersonal, and communication skills. Ability to work in fast-paced academic environment, manage multiple priorities, and work independently. 

To apply, please submit a letter of interest, current resume, up to three examples of websites you have worked on, and the names of three references to:  Ms. Beverly Canfield,, Office of University Relations, Eastern Connecticut State University, 83 Windham Street, Willimantic, CT 06226. Screening of applications will begin immediately and continue until the position is filled.

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 Preschool Teacher Associate

The Child and Family Development Resource Center (CFDRC) at Eastern Connecticut State University is a state-of-the-art, community-based, child care and education facility.  The NAEYC-accredited center is seeking a highly talented Teacher Associate for a preschool classroom.  The Teacher Associate will participate in building and modeling a program that exemplifies high standards in teaching, planning, curriculum development, and assessment.  As part of the center’s mission of continuing research in the field of early childhood education, teachers participate in research projects under the guidance of Eastern faculty.   

Minimum Qualifications: The successful candidate will possess a minimum of an Associate’s Degree in early childhood education or related field with a minimum two years of successful experience working with young children.   

Desired Qualifications: Bachelor’s degree in early childhood education or related field preferred.  Two years successful experience working with the preschool age group and experience working with children and families in diverse communities preferred.  Strong interpersonal skills, including oral, written, and listening communication capabilities.   Bilingual (Spanish/English) preferred.

Work Schedule: Teacher Associates  work 9:30-5:30 (35 hours a week) five days a week. 

Application Process: Interested candidates should send a cover letter, resume, course completion transcripts and completed degrees, and three references (names and contact information) to Niloufar Rezai at  Application must be complete with all materials for review process.

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PC Maintenance Technician

The Information Technology Services Department at Eastern Connecticut State University is seeking qualified candidates to fill the PC Maintenance Technician position.

Position Descriptions:

The PC Maintenance Technician will be responsible for the day-to-day management of desktop workstations and assists with servers.   This includes setting up and troubleshooting hardware, installing/configuring desktop software and assisting in the administering of file shares, print shares, and application software on networked servers.

The PC Maintenance Technician will also be responsible for systems management staff with monitoring, scheduling, maintenance, and problem resolution for computer systems. This includes assistance with desktop operating systems, security authorizations and access controls, and desktop network configurations.

Requirements: Bachelor’s degree in computer science, management information systems, or related field. Two years of experience with Intel-based PC’s, Apple support, and servers in a complex networked environment required.  Working knowledge of the following is also required: networking concepts (TCP/IP); desktop computer hardware and software; Windows, and programming (HTML, Visual BASIC, C++, shell scripting, etc.). Demonstrated technical support of Windows and Apple operating systems including Windows SCCM and Apple Jamf Composer preferred.

To apply, please email a cover letter, resume and contact information of three references to

Job Description for PC Maintenance Technician

Supervisor’s Title: Director of Support Services                  Department: Information Systems

Employment Group: SUOAF-AFSCME                                     Rank/Grade Level: Administrator III     

Position Description Summary: Provides technical support to the University in the installation, maintenance, and repair of computer systems and campus computer networks. 

Job Duties

1              Diagnoses and performs routine repairs or arranges for vendor repair, as appropriate, of all on-campus microcomputers, terminals, network components, telephone lines and other workstations at the University.

2              Installs and maintains personal computers, workstations, networking equipment and related technology.

3              Maintains the database for a variety of software programs used to operate campus data networks and maintain repair records.  Diagnoses and corrects problems with the electronics relating to the network and to the network’s software.

4              Diagnoses and performs routine repairs of malfunctions in microcomputer/central computer interfaces.

5              Trains and supervises student and other part-time employees to assist with problem resolution and repair.

6              Prepares orders and maintains inventory control of parts and supplies related to computer repair.

7              May supervise the preparation, shipping and tracking of equipment sent for outside vendor repair.  Ensures that appropriate documents and records are completed to authorize repair.

8              May be called upon occasionally during off-hours to handle special problems.

9              Provides operations assistance in the computer center as assigned by the Director.

10           Performs other duties and responsibilities related to those enumerated above which do not alter the basic lever of responsibility of the problem.

Job Requirements:

Education – List the minimum educational requirements that are necessary to perform.

  • Bachelor’s degree in computer science, engineering, or a related area, such as MCSE (Microsoft Certified System Engineer).

Work Experience – List the minimum work experience necessary to perform the tasks of the position.  Specify the type of work experience necessary and the number of years required.

  • Three years of experience in a similar position which includes diagnosis, repair, and installation of desktop computers (Mac and PC) and associated software and hardware, and interaction with computer users regarding similar issues. 

Knowledge, Skills, Abilities and Other Traits (KSAOs) – List any minimum requirements for the positions, such as aptitudes, personality traits, licenses, etc.

  • Experience in networking and telecommunications as well as prior training in desktop repair by major manufacturers preferred.

These requirements may be waived for individuals with alternate experience.

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Eastern Connecticut State University does not discriminate on the basis of race, color, religious creed, age, gender, gender identity or expression, national origin, marital status, ancestry, present or past history of mental disorder, learning disability or physical disability, veteran status, sexual orientation, genetic information or criminal record. The following person has been designated to handle inquiries regarding the non-discrimination policies: Stacey Close, Associate Vice President for Equity and Diversity, 860-465-5791,