Students’ Responsibilities as Patients in the Health Service
In a Health Service that protects your rights, it is reasonable to encourage and expect you to assume responsibility for your own health. Greater individual involvement by consumers in their care increases the likelihood of achieving the best outcomes and helps support a quality improvement, cost-conscious environment.
- Arrive on time for scheduled appointments . If you will not be able to make a scheduled appointment, please call and cancel it so that another student may be scheduled in your place.
- Give your health care provider all the information she or he will need to determine the best treatment for you.Fill out any and all forms completely and accurately, tell your provider about past and current health problems and treatment, including hospitalizations and medications, and be as clear as you can about current symptoms, including pain, psychological stress, and any substances, both legal and illegal, that you may have used. Your confidentiality is assured.
- Provide correct and complete contact information. We may need to reach you with important information about your health.
- Be open and honest. Please let us know if you do not understand or if you can not comply with instructions you are given.
- Call your health care provider promptly if your condition worsens or does not follow the expected course.
- Plan ahead. Check with your provider well before you run out of your current supply of prescription medication.
- Follow directions. Use prescription and over the counter medications as directed. You should never share medication prescribed for you with others.
- Know the coverage provided by your medical insurance policy. Bring your insurance card with you when you visit Health Services. If you have the Aetna Student Health policy through Connecticut State University, you can access policy details on their web site.