When will I receive my financial aid?

When you receive financial aid depends on how timely you have filed for aid and whether you have properly completed all the filing requirements. The Bursar/Cashier's Office has no control over when you receive your financial aid. It is important for you to monitor the status of your aid to ensure that you receive it on time. You can check the status via your on-line account. If you have questions about your financial aid, please call the Financial Aid Office at 860-465-5205 or email financial aid.

My financial aid does not appear on my bill, what should I do?

If your financial aid is in order, your bill should show any pending aid in the form of a "Memo" or Authorized" credit. This credit is deducted from the amount you owe. If your aid does not appear on your bill, it could mean that there is a problem with your aid application. CONTACT THE FINANCIAL AID OFFICE IMMEDIATELY TO RESOLVE THE PROBLEM! If you do not, you could lose your aid and be responsible for payment subject to late charge, be denied grades, or held from future registration.

I am expecting a refund from my financial aid. When will I receive it?

The Bursar/Cashier's Office makes every effort to process refunds within five (5) days of financial aid disbursement. This may be affected during high volume periods such as the beginning of each semester. Refunds for resident students are mailed to the on-campus address. Refunds for commuting students are sent to your official mailing address.