Congratulations to Dr. Pakdil, Associate Professor, Business Administration, for her recently published journal articles:

• Validation of qualitative aspects of the Lean Assessment Tool (LAT), Journal of Manufacturing Technology Management. Click this link to read article: https://emeraldinsight.com/doi/full/10.1108/JMTM-12-2017-0268
• Quality improvement initiatives based on consumer and service provider perspectives in shopping malls, International Journal of Quality and Service Sciences. Please read article located at https://emeraldinsight.com/doi/full/10.1108/IJQSS-09-2016-0067
• Does gender matter? Considering gender of service in the airline industry, Journal of Air Transport Management. Article can be found by clicking this link:  https://www.sciencedirect.com/science/article/abs/pii/S0969699717304994

Great Job Dr. Pakdil for your dedication to the field with your research and contribution to these journals!