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4.1-4.11 Programs and Instruction
4.12-4.19 Undergraduate Degree Programs
4.20-4.25 Graduate Degree Program
4.26-4.28 Scholarship and Research
4.29-4.32 Instruction Standards
4.33-4.41 Admissions and Retention

STANDARD FOUR

Programs and Instruction

4.1-4.11 Description

Eastern is primarily a teaching university which is authorized by the Connecticut Board of Governors for Higher Education to offer 11 Bachelors of Arts programs, 9 Bachelors of Science programs, 4 Bachelors of Arts & Sciences programs, a Bachelors of General Studies program, an Associates in Arts & Sciences, and an Associates in Science program. Eastern also offers an individualized degree that allows students to combine two disciplines under the guidance of academic advisers. There are 19 teacher certification programs at the graduate and undergraduate levels. On the graduate level, Eastern offers masters programs in accounting, organizational management, and education. A list of approved programs is available in the document room/index. Each academic program is described in the university catalog. Advising forms for individual programs specify the admission, retention, and graduation requirements for each program. Requirements that may vary by program include grade point average in the major, program-wide tests, and capstone courses. The catalog also describes requirements such as the general education program and the writing across the curriculum requirement. Eastern develops, approves, and administers its academic programs and curriculum through established institutional processes. Additions and deletions of programs or courses are consistent with available resources, faculty expertise, student needs, and academic planning. Course content is determined by academic departments and, with the recommendation of academic deans, is reviewed by the Curriculum Committee for approval by the University Senate. Faculty, deans, and the academic vice president develop programs. The University Senate, university president, CSU System chancellor, Board of Trustees, the Department of Higher Education, and the Board of Governors approve new programs and delete discontinued programs. All academic programs receive final approval from the Connecticut Board of Governors before they are offered or advertised. Eastern introduces a new program when the resources are available, there is a demonstrated need for the program, and the program supports the mission of the institution. Eastern has focused on program modification and improvement rather than program proliferation. The new accounting master's degree was instituted in response to student demand and changes in the accounting profession. Faculty positions were added to support new programs in studio art, developmental mathematics and writing, business administration, and other priority programs. All Eastern courses provide adequate time for reflective learning. The university standard of fifteen contact hours per awarded credit is maintained throughout all programs, whether the course is offered in the conventional sixteen-week semester or during the shorter summer and winter sessions. The syllabi, readings, assignments, and evaluation tools are equal regardless of the course duration. Eastern has expanded its co-curricular programs. The University Hour program sets aside one hour each week during which no classes are held, thus freeing up time for lectures and presentations from a broad range of academic disciplines and the performing arts. Such activities are an integral part of the mission of the university, and they continue to grow. A specified amount of summer curriculum development funds is available to support program and curriculum changes. New facilities, faculty and support staff, and library and technology resources have been added to improve academic programs and facilitate student learning and achievement. An increasing number of faculty development programs are aimed at improving instruction. The Center for Educational Excellence sponsors numerous programs on teaching and learning, as well as an orientation program for new faculty. See Table 4-1. The faculty development committee also sponsors faculty development activities.

TABLE 4-1 Center for Educational Excellence

Programs and Activities Fall 1999- Spring 2000

Based on reviews of continued need, several undergraduate and graduate programs have been modified or eliminated in the past ten years. The Education Department has modified its offerings in response to changing teacher certification requirements. Eastern has struck a delicate balance between the need to revitalize the curriculum and to maintain the student's planned program of study. When a program is scheduled for elimination, students enrolled in it are informed in writing. Required courses for graduation and other course options are offered to students-in-progress. Course substitutions for major and minor programs are handled by department chairpersons for full-time and part-time students. The University Senate's Academic Program Review Committee (APRC) has been coordinating Eastern's academic program review activities since 1987. The process requires that all academic programs conduct self-studies and undergo evaluation by a combination of peers and external reviewers on a regular basis, at least once every seven years. Results of the evaluations and the recommendations of external reviewers are reported to the University Senate and academic administrators for appropriate review and action. In 1995, the APRC modified its program-review methodology to include more student-outcome information as part of the evaluation of program effectiveness. In addition to the APRC academic program review process, academic departments are asked to evaluate themselves using department-specific information in their annual reports. One of the benefits of this approach is that faculty are constantly evaluating their programs through the use of consistent multiyear information. Department-specific information includes course enrollment data, current student survey information, graduate follow-up information, and department-generated student-outcome information. Recent department annual reports are available in the document room/index. Programs have been modified as a result of program review efforts. During its recent review, the Business Administration Department made a number of changes in its programs in response to the results of interviews with students, course evaluations, and results of the department's comprehensive exam. For example, an ethics module was built into BUS 230, a required course. The Political Science Department modified its program to make it more integrated and coherent. The Communications Department and the Biology Department also made significant improvements to their programs as a result of program reviews. To accommodate the needs of students beyond easy commuting distances, off-campus sites and distance-learning opportunities are available. The School of Continuing Education has operated at a variety of locations over the years. Current sites include the Groton Sub Base, Waterford High School, Vernon Center Middle School, Kelly Middle School in Norwich, the Hartford Armory, and the Mohegan Sun Casino in Uncasville. In addition to traditional off-campus courses, Eastern offers a number of courses through CSU Online. Approximately 10 percent of undergraduate part-time student credit hours are generated through off-campus programs. Off-campus courses are scheduled through the School of Continuing Education or the Graduate Division. The selection, assignment, and evaluation of faculty members teaching these courses are under the control of the department chairpersons. Specific agreements regarding use of facilities and shared responsibilities have been reached with all participating institutions that serve as hosts to Eastern's courses. All part-time students are offered personalized academic advisement through the School of Continuing Education. The Admissions Office is responsible for ensuring that students offered admission are adequately prepared for their academic program in order that they will benefit significantly from their total college experience. The Admissions Office also evaluates transfer credits according to accepted higher education norms. The Office of the Registrar evaluates student progress toward a degree, which is also monitored by an academic adviser. All transcript information, including degree program, transfer credit, registered credit, and grade point average, is available to all authorized faculty and administrative personnel via the CSUSIS computer information system.

4.1-4.11 Appraisal

Eastern's academic support and co-curricular programs are consistent with and serve to fulfill its mission and purposes. Objectives and requirements that meet established standards have been developed for each degree program. These materials are readily available for students. Eastern's academic planning activities are realistic and take into account available resources. The institution maintains direct and sole responsibility for the academic quality of programs and assures adequate resources to maintain quality. On-campus faculty have a substantive role in the design and implementation of off-campus programs. Such activities are integral parts of the institution and maintain the same academic standards as courses and programs offered on campus. They receive sufficient support for instructional and other needs. Students have ready access to appropriate learning resources. In the past few years, Eastern has made significant advances in the availability of technology. Students can access the university's networks and the Internet from their rooms in the residence halls, classroom buildings, and the new library. In addition, all members of the university community have access to the network from their homes via the Internet. Student-learning outcomes assessment is still a new initiative at Eastern, and some departments have not fully developed a program of measuring student learning outcomes assessment. Several departments are currently involved in restructuring their curricula and degree requirements to better reflect current emphases in their disciplines. Numerous departments are also taking steps to implement comprehensive examinations in order to provide clearer assessment of both program effectiveness and student progress. See the document room/index "Assessment Methods Used by Academic Programs." Resources need to continue to expand to meet the needs of the increasing number of students. Between fall 1990 and fall 1999, Eastern's full-time undergraduate enrollment increased 26 percent. This has caused the institution to significantly increase the size of its faculty and its facilities. The number of faculty has increased 29 percent and the number of new facilities has increased substantially. Eastern is currently undergoing an explosion of building to meet previously identified needs for new resources. Two new residence halls opened in fall 1999. The new J. Eugene Smith Library opened in January 1999, providing more space for collections, as well as much-needed computer labs, classroom space, and meeting facilities. Webb Hall, our new classroom building, opened in January 1992. Between 1990 and 1999, the total amount of facilities space grew by 52.1 percent, from 793,309 square feet to 1,206,565 square feet of gross available space. See the document room/index "Inventory of Facilities Report".

4.1-4.11 Projection

Eastern's future directions are clearly specified in its recently approved (fall 1999) role and scope statement. This document states (page 8): " Eastern is committed to those programs in the arts and sciences and professional studies it can deliver at an exemplary level. Eastern has a commitment to a multicultural curriculum, state-of-the-art instructional technology to enhance teaching and learning on and off campus, and interdisciplinary and international studies. Eastern also values its historic and future role in teacher preparation. The university is committed to strengthening existing programs and developing new innovative programs that respond to the changes in society as well as enhance the university's competitive position. Central to maintaining academic excellence is the assessment of student learning outcomes in all academic programs. Academic excellence will be further enhanced by the creation of a new physical environment, including space for the sciences, early childhood education, fine arts, and other academic and student programs. New academic programs will continue to meet the highest standards of excellence, strengthen the university's mission, attain distinctiveness within the state and region and attract qualified students." See this report in the document/index under Standard One. The dean of education and professional studies will work with the dean of arts and sciences and the Academic Program Review Committee to restructure the university's program review process and to extend the process to all areas of the university. Work is already underway in both schools to focus program reviews on student outcomes, based upon program objectives. Within the established program review cycle for the next five years, academic departments that are not already subject to external accreditation will receive training and assistance in defining program objectives. Faculty will continue to have a substantive responsibility in the design and implementation of the curriculum. Eastern will conduct additional research to improve student learning and retention. Recruitment efforts will be focused on attracting students who would be more likely to succeed at Eastern. Improved student support and monitoring of academic progress will contribute to improving student retention and overall academic standards. Better coordination of recruitment and retention efforts, as well as one-stop-shopping student services, will improve service delivery.

STANDARD FOUR

Undergraduate Degree Programs

4.12-4.19 Description

Eastern Connecticut State University offers 24 undergraduate academic major programs leading to either a Bachelor of Arts, Bachelor of Science, or Bachelor of General Studies degrees. There are also 32 undergraduate minors available. Majors and minors are listed on pp. 11-12 of the university catalog. An individualized major is available for students consisting of courses from two or more disciplines leading to a Bachelor of Arts or Bachelor of Science degree. The individualized major may be based in either the School of Arts and Sciences or the School of Education and Professional Studies. The University Honors program offers excellent students a challenging sequence of coursework in addition to the courses required by their academic majors. Tables with characteristics of the academic majors are in the NEASC document room. All Eastern students seeking a bachelor's degree must complete the university's general education requirements (GER). The purpose of the GER is to help students gain an awareness of methods of inquiring and knowing; enhance their abilities to research and communicate; learn ways to think critically, imaginatively, and analytically; develop an understanding of diverse cultures and societies; appreciate the sense in which the past illuminates the present; and respond sensitively to human achievement and creativity. The GER is described on pp. 79- 86 of the university catalog. Graduation requirements include completion of at least 120 credits with an overall average of at least 2.0. At least 60 credits must be at the 200-course level or higher, and at least 30 credits must be at the 300 or higher level. Students also must complete the general education requirements (GER) described below, including a foreign language requirement if not completed in high school. They must also complete the requirements for a major and fulfill the university writing requirements. For most students, the university requires completion of one or two freshmen level writing courses, passing a writing competency examination or submission of an adequate portfolio of written work, and completing a 300- or 400-level writing intensive course in the student's major. The university's academic degree programs are housed within three schools: Arts and Sciences, Education and Professional Studies, and Continuing Education (the BGS major and associate degree program). Majors range in size from 71 to 36 credits, with an average of 45 credits. The modal major size is 36 credits. Twenty of the twenty-four majors distribute coursework between specific required courses and choices among courses within the major. The four exceptions-- accounting, early childhood education, middle school education, and social work- -are all majors designed to conform with professional standards. Every major offers its students the opportunity to earn academic credit through experiential learning, internships, or practica. Business administration and the majors leading to teacher certification and social work require such experience. Business Administration, Computer Science, Economics, the three Education majors, English, mathematics, and psychology offer their students membership in disciplinary national honor societies. All education majors and other programs leading to teacher certification are approved by the Connecticut State Department of Education and plans exist for seeking their accreditation with the National Council for Accreditation of Teacher Education. The social work and studio art majors are actively seeking accreditation through their professional accrediting bodies, the Council on Social Work Education and the National Association of Schools of Art and Design. Early childhood education, elementary education, middle school education and physical education are designed to lead to Connecticut teaching certification. Biology, English, environmental earth science, history, and history/social science majors can be combined with education coursework to qualify for teaching certification at the secondary school level. All undergraduate teacher certification programs are designed to meet strict State Department of Education standards as well as standards of discipline-specific professional societies. School of Education and Professional Studies majors seeking early childhood, elementary education, or middle school certification have either a subject- matter major or two areas of study plus a 30+ credit hours professional education component. Students in secondary education or physical education teacher certification programs complete majors in their certification fields. All initial teacher certification students must complete an admissions process that includes demonstrated competence in mathematics and quantitative reasoning, reading, and writing. The State of Connecticut requires that students seeking admission to an initial certification program either pass the Praxis I test at a level higher than the national average or achieve a state-approved minimum SAT score. In addition to specific course requirements, teacher education students must submit as part of the screening process one or more personal essays, provide at least four letters of recommendation, and pass an interview session with a team of faculty. Although each education student must complete state and university general education requirements, additional requirements exist within each education program. Secondary education and middle school education students must major in one-subject area and take additional credits in a related area. Early childhood education students must complete a content area major in human growth and development. Two general studies degree programs reside in Eastern's School of Continuing Education: an Associate in Science degree (AS) and a Bachelor of General Studies degree (BGS). There are special variants of these programs tailored for registered nurses and other health care professionals, described on pages 257Ð260 of the 1998-2000 ECSU catalog. The associate degree is described on pages 260-261. The Bachelor of General Studies degree (BGS) is a flexible adult degree program offered through the School of Continuing Education at Eastern. It is available to both full-time and part-time students who are twenty-five years of age or older at the time of matriculation. It is especially appropriate for those who have gained significant learning through their work/life experience. There is no minimum number of completed credits required for entry into the BGS program. Credit requirements for the BGS degree can be met through college coursework (taken at Eastern and other colleges) in combination with nontraditional learning programs such as Eastern's Credit for Life Experience and Learning Program, CLEP (College Level Examination Program), DANTES, and American Council on Education (ACE) credit recommendations for military and other training. A maximum of 60 credits may be earned through one or a combination of nontraditional learning options. Upon entry to the BGS program, each student completes a learning contract with a continuing education adviser. The contract outlines the student's proposed plan of study and ensures that all degree and university requirements will be met. A minimum of 30 credits must be earned through actual coursework completed at Eastern and a minimum of 15 credits in the major concentration must be upper- level. One of the two required BGS concentrations must be from a discipline in the School of Arts and Sciences. Approved transfer credits from other colleges and universities can be incorporated into the BGS degree; there is no time limit on when transfer courses were taken.

4.12-4.19 Appraisal

All academic degree programs are reviewed on a seven-year cycle. Reviews are conducted by academic departments under the guidance and supervision of the Academic Program Review Committee (APRC), a committee of the University Senate. The schedule for department reviews is available in the document room. The review process begins with a comprehensive department/program self-study, including a statement of the program's goals and objectives and evaluations of the following areas: appropriateness of the required curriculum; course instruction; student recruitment, retention, and advisement; incorporation of students into the program's preprofessional context; faculty scholarship, research, and creative activity; and student learning outcomes. Following completion of the self-study two external evaluators from similar academic programs conduct an on-site program review and submit an evaluation report to the APRC. The process concludes with a meeting conducted by the APRC between program faculty and the appropriate dean, during which the evaluation data is discussed and concrete proposals to support and improve the academic program are drafted. See the senate bill and guidelines for program review in the NEASC document/index room. In addition to the comprehensive APRC program review, each academic department is required to submit an annual report to the Academic Affairs Office that includes the following item: Please describe your department's assessment activities in [academic year] and discuss what program improvements have been made because of these assessment activities. Be sure to discuss what your department has done to implement student learning outcome measures and how these measures have been used to change instruction. Wide variation exists in how departments assess their program outcomes. Approaches include comprehensive examinations, evaluation of student portfolios, student course-evaluation data, and senior exit surveys. Approximately half of the departments in the sample provided little or no discussion in response to the annual report assessment item. Comprehensive testing is required for students seeking teacher certification. To earn certification, all students complete batteries of advanced tests in their certification fields. These tests are called Praxis II and are required by the State of Connecticut; they measure academic competence, integrative skill development, and some pedagogical knowledge. Field experiences and a full semester of student teaching are also requirements for teacher certification. Eastern scores on the Praxis II tests are in the NEASC document room. Each September a survey of graduates is mailed out by the Connecticut State University to all members of the previous year's graduating class. Surveys mailed to Eastern Connecticut State University graduates yielded a return rate of 40 percent in 1996 and 37 percent in 1997, a response rate comparable to the return rate from the other CSU university campuses. More than 90 percent of Eastern's graduates in 1996 and 1997 expressed satisfaction with their academic program and their mastery of their major. This survey is in the document room.

4.12-4.19 Projection

A survey mailed to department chairs in March 1999 revealed that several departments are considering significant changes in their undergraduate degree offerings. At least three new majors are under consideration. The Fine Arts Department is considering a Bachelor of Fine Arts Degree in studio art. The Biology and Physical Sciences Departments are seeking to convert a minor in biochemistry into a major. The Health and Physical Education Department is developing two new tracks in the sports and leisure management major, a track in health/fitness management, and one in sport management. Sports management may be developed into a major. The Education Department plans to seek accreditation with NCATE, the National Council for Accreditation of Teacher Education for all of its programs. Less dramatic changes mentioned in survey responses reflected anticipated faculty retirements and new hires, which would enable curricular enhancement and possible shifts in program emphasis in several departments. The Communications Department looked forward to making its major more technologically intensive as its budget permits new equipment purchases. Within the past two years, the most important issue to arise concerning the BGS degree has been the need to address how the BGS students should meet the upper- level, writing-intensive course requirement. Because the writing-across-the- curriculum requirements at Eastern have been phased in gradually for transfer students, only recently have larger numbers of the BGS students fallen under the writing requirements. In some disciplines such as business, BGS students have been allowed to take the writing-intensive major course. In other areas such as history and sociology, BGS students are not eligible to register for the senior- level writing-intensive courses. Individual accommodations, such as writing- intensive independent studies, must be arranged. Discussions were underway during spring 1999 to address the issue of how BGS students in disciplines where there is not an available writing-intensive course open to them can best meet the goals of the writing-across-the-curriculum requirement. Current discussions are focused on the possibility of having such students submit an advanced portfolio. Another area that needs to be addressed is coordination of the individualized studies major. This issue will be considered during the program's scheduled review by the Academic Program Review Committee. The issue of uneven responses to the annual report requirements is being addressed by the dean of education and professional studies and the dean of arts and sciences through communication with the academic departments and the Academic Program Review Committee. The deans will work with the Academic Program Review Committee to restructure the university's program review process and to extend the process to all areas of the university. Work is already underway in both schools to refocus program reviews by departments on student outcomes based upon program objectives. Within the established program review cycle for the next five years, academic departments that are not already subject to external accreditation will receive training and assistance in defining program objectives and initiating academic assessment methods. These procedures can then be incorporated into the department's annual reviews. See document room/index ÒTable 2, Assessment Methods Used by Academic Programs.Ó

STANDARD FOUR

Graduate Degree Programs

4.20Ð4.25 Description

Administration of Graduate Program and Instruction

The Graduate Division, a division of the School of Education and Professional Studies, administers the graduate programs at Eastern Connecticut State University (ECSU). Two of the academic departments within the School of Education and Professional Studies have built upon their undergraduate program bases to offer the opportunity for advanced study at the master's level in their disciplines. The master's programs enable students to advance in their careers or to prepare for doctoral-level study. Master of Science degrees are offered in: Early Childhood Education, Elementary Education, Reading and Language Arts, Science Education, Organizational Management, and Accounting. Non-degree planned programs enable individuals to earn teacher certification or to gain personal and professional development beyond the bachelor's level. The graduate degree programs are planned and scheduled so that students may pursue them on either a full- or part-time basis. The Graduate Division is responsible for the administration of all graduate programs in the university, a function that is shared with the discipline- focused academic departments in the School of Education and Professional Studies. The Office of the Dean of Education and Professional Studies coordinates administrative activities and procedures related to the university's graduate-level programs in areas such as program promotion, recruiting, admissions, graduate student records, full-time registration, graduation, assistantships, and scholarships. The Graduate Division office staff currently consists of the dean of education and professional studies, a graduate adviser, and one clerical member. The dean of education and professional studies cooperates with the faculty and the chairs of the academic departments in the development of new programs and the administration of graduate studies policies. The university does not have a formally defined graduate faculty; however, possession of the doctoral degree is a requirement of graduate instructors. This can be waived only with permission of the appropriate department chairperson and the dean of education and professional studies. In these cases individuals (full-time and part-time) must have a demonstrated equivalent level of competence in the specific subject area. All faculty assigned to graduate teaching are experienced professionals in their fields of study. Thus, the undergraduate-teaching faculty, the body primarily responsible for graduate teaching, comprises faculty members whose experience and record of scholarship qualify them to offer graduate-level instruction and supervise graduate research. The faculty's purpose is to encourage and contribute to the advancement of professional or practice-oriented knowledge through instruction, mentoring, and research/creative activity. In addition, the faculty is responsible for student advising and supervising the activities of graduate internships, practica, and/or field placements. Departments assign graduate advisers in the various academic programs on the basis of their educational credentials, research, and professional interests.

Development of New Graduate Programs

Before a new graduate program can be offered at ECSU, it must pass through an extensive review and approval process on campus, within the Connecticut State University System (CSU), and at the Connecticut Department of Higher Education (DHE). Proposals must document program objectives, academic value, quality of instruction, social merit, consumer (student/potential employer) need, and other clear reasons to add the offering. In addition to a thorough presentation of factors reflecting need and demand, the written plan must describe the program's uniqueness, curricular content, necessary library support, faculty resources, and financial requirements. Instructional faculty members within the university's academic departments initiate proposals for new graduate programs and revisions of existing programs. From the departments, the proposals move forward on campus and must be approved by the University Curriculum Committee and the University Senate. The internal review and approval process is sufficient for limited modifications to existing graduate programs. Once approved by the campus community, requests for new graduate majors proceed to the CSU Chancellor and the Board of Trustees. Following review by the chancellor's office and the board's approval, the proposal is forwarded to the DHE for final analysis and consideration. If the Board of Governors of DHE recommends licensure of the program, the program is made available to prospective students as an approved program offering. Final accreditation of the program follows a positive review by the DHE after two to three years.

Admission of Graduate Students

Admission to the university's graduate programs is based upon an applicant's previous academic achievement and evidence of ability to successfully pursue advanced study in the proposed field. The applicant must hold a baccalaureate degree from a regionally accredited institution of higher education in the United States or an equivalent degree from a recognized institution in another country. The admission process is moderately competitive. A minimum cumulative average of 2.70 on a 4.00 point scale for all undergraduate work or its equivalent is required for all applicants. The 2.70 (B-) average is consistent with that required for initial educators in Connecticut, enabling individuals to matriculate in the teacher certification programs. All graduate programs have established additional admission requirements beyond the minimum standards applied by the Graduate Division. Program-specific criteria may include an undergraduate major or its equivalent in the discipline for which admission is sought; standardized test scores; departmental interviews; and letters of recommendation. International applicants must further demonstrate competency in English (TOEFL minimum score of 550) and proof of financial support. All applications for advanced programs are processed through the Graduate Division and the academic departments. Current full- and part-time enrollment in the Graduate Division is 433 students. A breakdown by graduate programs is available in the document room. Graduate Degrees, Programs, and Related Requirements ECSU offers graduate programs in three fields: education, management, and accounting. Each discipline awards a Master of Science degree; Education provides options for certification, master's and certification, master's, and post-master's study. Upon formal admission to a graduate degree or planned study program of any kind, the student is assigned a faculty adviser. Following the established requirements of each program, the adviser and the student develop a plan of study for the degree program. After the dean of education and professional studies approves the student's plan of study, it is recognized as the student's official Planned Program of courses and/or project requirements. Specific degree requirements differ from program to program. However, all graduate programs at Eastern require a minimum of 30 credits of approved graduate-level courses (normally a core of required courses and directed electives), and either a comprehensive examination (Plan A) or a master's thesis (Plan B). Graduate courses at ECSU are numbered at the 500-699 level; all required courses in the graduate degree programs are typically in the 500-599 range. All programs have core course requirements, covering the seminal issues and knowledge in a field and the research methods appropriate to the discipline. Professional degree programs also require internships and clinical practica. In some programs, the required coursework is extensive and few elective courses may be taken. In all cases, elective courses are chosen with the adviser for relevance to the program and added depth of study. The graduate programs in education and organizational management provide instruction in relevant research methodology, directed toward the appropriate application of its results as a regular part of professional practice. The organizational management program affords the student a broad conceptual mastery of the field of professional practice through an understanding of its subject matter, literature, theory, and methods. The program in accounting focuses on the sequential development of professional skills, which will result in competent practitioners, specifically CPAs. The Master of Science in degree programs in education provides advanced study for practitioners for teaching and careers in education. Current research in education is examined, and teaching strategies that have immediate classroom utility are developed. Coursework may be applied to certification programs in education. Students with Provisional Certification, who do not wish to complete a Master of Science degree, may complete thirty hours in a Planned Fifth Year Program to meet state requirements for the Professional Educator Certificate. ECSU cooperates with Southern Connecticut State University in a Sixth Year Program in Educational Leadership. The Master of Science Degree in Organizational Management program focuses on individual behavior, group dynamics, organizational processes and structure, and their interactions. It is appropriate for individuals seeking to develop interpersonal and organizational skills applicable in a wide variety of work settings and should be of particular interest to individuals in supervisory and project-management positions in social and public agencies. The program assumes professional work experience on the part of participating students. The organizational management program is a professional development program designed to enhance the individual's ability to deal with the dynamics of complex organizations. The Master of Science in Accounting program provides students with extensive specialization in accounting integrated with knowledge of the liberal arts, economics, and management. Beyond technical competency, emphasis is placed on the further development of analytical abilities, communication and interpersonal skills, creativity, and cultural awareness. The program is primarily designed for those who have completed an accredited baccalaureate degree program with a major in accounting, as well as for those with extensive practical experience in accounting and/or financial management. Quality of work by individual students is ensured by the standard of a minimum grade point average of 3.00 (B) to continue in matriculated status and to graduate. Students are also subject to dismissal if nine semester hours of Cs are earned in the accumulation of credits necessary to graduate or if grades of C or below are earned in consecutive courses. Regular warning, probation, and dismissal procedures are used to discourage unqualified students from persistent enrollment in courses.

Graduate Assistantships and Educational Support

Graduate assistantships (GAs) constitute the primary type of merit-based financial support for graduate students at ECSU. Currently, eight positions are available in various academic departments and in program-related administrative areas throughout the institution. Graduate assistantships are provided on a full-time or half-time basis. Students appointed as full-time GAs work approximately twenty hours per week during the semester; students holding half-time appointments work ten hours per week. Only full-time graduate students (carrying a minimum course load of nine credit hours) are eligible for full-time assistantships. Half-time assistantships may be awarded to full-time or part-time students. Full-time graduate assistants receive stipends ranging from $2,400 to $4,800 each semester, in addition to a waiver of some required fees. Half-time graduate assistants receive stipends ranging from $1,200 to $2,400 each semester. If half-time assistants enroll full-time (nine or more credit hours), they pay full-time tuition but receive fee waivers as specified for full-time assistants. If a graduate assistant enrolls for fewer than nine course credits in a semester, the student pays appropriate fees for part-time study.

4.20 Ð 4.25 Appraisal

Curricula and Standards

The graduate degree programs at ECSU meet the standard of providing students with the opportunity to master a complex field or professional area through the design of the curricula and planned programs of study and through the aforementioned required learning experiences. The capstone requirements of the thesis or comprehensive examination demonstrate a student's ability to analyze problems related to the area of specialization and to present results in an appropriate manner.

Resources

Faculty teaching in graduate programs are fully qualified for master's level instruction. Full-time faculty members with doctorates typically teach graduate courses, although full-time faculty with master's degrees and adjunct faculty with specialized experience or knowledge are also assigned occasionally to teach graduate courses. Of concern is that the majority of full-time faculty members at ECSU teach both undergraduate and graduate courses. The enrollment demands in the undergraduate programs sometimes force the reassignment of faculty to undergraduate courses and the cancellation and postponement of graduate offerings with small enrollments. The faculty instructional workload at ECSU has ramifications in all areas, including research and graduate education. The twelve-hour instructional load limits a faculty member's ability to give the extra time that is desirable for mentoring and working with graduate students outside the classroom. Funding for graduate assistantships remains low. This results in few assistantships, small stipends, and graduate programs that are not competitive in the recruitment of highly qualified students who require financial support. J. Eugene Smith Library resources appear adequate for master's-level study, particularly with the online networking of the Library and wide borrowing capability. The computer facilities and campus network are good, allowing all matriculated students Internet access from campus.

Program Quality and Assessment

In terms of the curricular and program requirements and the placement of graduates, the graduate programs appear to achieve their general objectives. As described above, the graduate programs serve different purposes. The disciplinary master's degree programs emphasize substantial mastery of knowledge and theory in the field. Graduates of the programs enter field-related jobs or are accepted at other institutions for doctoral study. Practice-oriented programs prepare students for professional practice in fields with a terminal master's degree. The degree to which academic departments have defined objectives for their programs in terms of student outcomes varies a great deal across the institution. Only the Organizational Management program has articulated specific objectives that outline the general skills and abilities a graduate is expected to develop as a result of the program. Better definition of program objectives will enable departments to improve their assessments of programs. At present, most of the evidence that students are acquiring program knowledge and skills comes from students' passing of program courses and requirements such as the comprehensive examinations and internships. What is needed is more direct assessment of students' skills and knowledge that is independent of the original instruction. Further, the degree to which departments offering both undergraduate and graduate degree programs have assessed the relationship and interdependence of the two levels also varies. The Master of Science Degree in Accounting has cohesive curricula and does require scholarly and professional activities designed to advance the student substantially beyond the educational accomplishments of a baccalaureate degree program. The Master of Science Degree in Organizational Management is only tangentially related to the undergraduate business program; no attempt has been made to assess the relationship and interdependence of the two programs. The regularity of program reviews and the quality of the reviews are inconsistent across the university. Programs in the Education Department undergo periodic self-studies for Connecticut Department of Education accreditation. All programs in the Department of Education as well as majors for certification offered in the School of Arts and Sciences, have recently begun the application process for accreditation by the National Council for Accreditation of Teacher Education. The university's mission statement clearly identifies the institution as "the state's public liberal arts university Éa predominantly undergraduate institution." Currently, there is no plan to change ECSU's graduate programs to research-oriented disciplinary master's degree programs designed to prepare students for scholarly careers.

Administration of Programs

Currently, there is no graduate studies committee or representative body of the departments offering graduate courses through which policy standards and regulations are discussed. The interdisciplinary program in organizational management maintains an advisory board comprising of faculty who teach in the program and adjunct faculty who work in corporate human resources management. The Education Department maintains a standing committee for graduate studies, but few of the committee's policy and regulation changes are communicated to the Graduate Division.

4.20 Ð 4.25 Projection

In academic year 2000-2001, the dean of education and professional studies will establish a Graduate Studies Council made up of members from departments offering graduate courses. This body will review and approve a plan to implement changes in admissions, record keeping, and other procedural matters. Additionally, the Graduate Studies Council will be an advisory "committee" to a new associate dean of education and professional studies in such matters pertaining to the administration and coordination of the graduate programs; the associate dean of education and professional studies will chair this committee. The Graduate Studies Council will also develop a plan to evaluate the relationship between the undergraduate and graduate level courses in their respective departments. In addition, the council will serve as a forum for graduate student concerns and comments. To reduce the number of graduate courses cancelled because of low enrollment, the associate dean of education and professional studies will work with department chairs in the next year to establish better scheduling of graduate courses. Cycling patterns will be established for programs with smaller numbers of students so courses are not scheduled too frequently or in competition with one another. This will improve students' planning of their graduate studies and reduce the need for course substitutions. The Dean of Education and Professional Studies will work with the Dean of Arts and Sciences to restructure the university's program review process and to extend the process to all areas of the university. Work is already underway in both schools to refocus departmental program reviews on student outcomes based upon program objectives. Within the established program review cycle for the next five years, academic departments that are not already subject to external accreditation will receive training and assistance in defining program objectives. The self-studies required for national accreditation (NCATE and AACSB) in the affected graduate programs will also require the departments offering graduate courses to define their relative emphases in program objectives that are reflected in curricular, scholarly, and program requirements. Concomitantly, the Dean of Education and Professional Studies will seek additional resources for faculty staff development and research through contract negotiations, legislative initiatives, and extramural funding. Over the next year, strategies will also be developed to increase funding for graduate assistantships and scholarships. During the next two years, departments with graduate programs will engage in strategic planning in order to capitalize on faculty strengths, capture ECSU's competitive advantage, and improve graduate offerings qualitatively. Funds have been allocated to move to candidacy both the Education Department and Business Administration Department undergraduate and graduate programs for accreditation by specialized national accreditation agencies. The Education Department has made "application" to the National Council for Accreditation of Teacher Education (NCATE) and plans to seek NCATE accreditation as part of the Connecticut State Department of Education review in 2001. The Business Administration Department is currently completing a preliminary self-study as part of its accreditation process through the American Assembly of Collegiate Schools of Business (AACSB); the department has declared its intentions for precandidacy with AACSB. It is anticipated AACSB accreditation will occur during academic year 2003-2004. In the next two years, the Education Department will also work with the Educational Leadership Department at Southern Connecticut State University to build on the existing collaborative sixth-year program in educational leadership to expand ECSU's graduate offerings. Currently, the university has a master's program in mathematics certification and a sixth-year program in educational technology proceeding through the internal curriculum approval process. In addition, the university has a proposal to offer the Masters of Science Degree in Organizational Management off-campus currently under review for approval by the Connecticut Department of Higher Education. This program is designed to respond to the supervisory training needs in eastern Connecticut, specifically in the nonprofit sector and the gaming industry. In the next five years, Eastern Connecticut State University does not expect a significant increase in new graduate programs in the next year. The dean of education and professional studies and the dean of continuing education expect, however, to develop in the next year more short-term advanced study and certificate programs to meet the need of employees in government, businesses, and social service agencies. To attract and build part-time, postbaccalaureate enrollment, the university will develop more "accelerated" programs, work out more flexible, innovative scheduling patterns, and implement more distance- learning courses in existing graduate programs.

STANDARD FOUR

SCHOLARSHIP AND RESEARCH

4.26-4.28 Description

Scholarship

An approved University Senate bill (SB 91/92-3) signed by President Carter in 1991 states that the main criterion for promotion, tenure and retention of Eastern Connecticut State University faculty is quality of performance and the highest priority when measuring performance is teaching. The bill also describes, under "Creative Activity," the various types of faculty scholarship, research and artistic activities to be considered for faculty evaluation by the University Senate's Promotion and Tenure Committee. Additionally, scholarly behavior expected of faculty as role models for students is defined in the Statement on Professional Ethics (Article 4.111-CSU-AAUP Collective Bargaining Agreement). In 1993, ECSU's Role and Scope Statement declared that commitment to scholarship and research is crucial to the enhancement of the quality of instruction and public service at the university. New-course creation is an integral part of faculty scholarship. The increased emphasis on interdisciplinary collaboration in course development encourages faculty scholarship that focuses on integration of knowledge across disciplines cited in the university mission statement. Evidence of this scholarship can be found in the Honors Program colloquia courses, the First Year Program's general education courses, and courses in the interdisciplinary minors (e.g., Women's Studies and Canadian Studies). Scholarship for ECSU faculty also involves finding effective ways of conveying information to students, collaborating with students to solve research problems, and encouraging students to take active roles in learning. Recently, the university received a five-year grant from the Carnegie Mellon Foundation to begin a collaborative faculty development program, "The Scholarship of Teaching." This program will explore the scholarship qualities involved in being a good teacher. Additionally, new ways to enhance faculty scholarship are explored in a variety of workshops, teleconferences, and discussion groups coordinated by the Center for Educational Excellence (CEE). Students develop into scholars by working at group projects in class, by doing internships on and off campus, by carrying out independent research projects, and by working on senior projects or honors theses. Eastern's Career Planning and Placement Office informs students of community and business opportunities offering hands-on experiences in their chosen fields. It also helps students determine their potential career interests. Students also develop their scholarship through community-outreach activities to public schools and in artistic productions. Students attend conferences and present their research. Through extracurricular campus clubs, students develop research and leadership skills in their disciplines by organizing and hosting lectures and in other creative avenues. Students participating in ECSU international study programs are required to articulate what they have learned and to develop portfolios of their work abroad.

Research

Faculty members receive reassigned time for research. The number of hours allocated per semester is based on the total number of faculty per university (Article 10.6.4, CSU-AAUP Collective Bargaining Agreement). Faculty can also receive reassigned time for research through external funding or through compensation from the university for research-related activities that do not interfere with the normal workload (Articles 10.10-10.12, CSU-AAUP Collective Bargaining Agreement). Faculty can obtain additional time for scholarship and research activities that are likely to enrich their teaching. This is defined as sabbatical leave in the CSU-AAUP Collective Bargaining Agreement, Article 13.7, and is available to tenured faculty who have completed six academic years of full-time service. Time for additional educational or professional leave for attendance at conventions, professional meetings, and seminars is available for up to five working days per academic year (CSU-AAUP Collective Bargaining Agreement, Article 13.8). Faculty can obtain funds for travel to conferences, faculty development activities, curriculum-related activities and retraining from a fund administered by the Office of Academic Affairs (CSU-AAUP Collective Bargaining Agreement, Article 12.10.1). Additional funds allocated for recruitment and retention of faculty from diverse ethnic backgrounds are made available for faculty development and travel of untenured minority faculty members (CSU-AAUP Collective Bargaining Agreement, Articles 12.10.3-12.10.5). In addition to release time and financial support, the university strives to provide adequate physical facilities for research in a variety of subjects, as outlined in the ECSU Facilities Master Plan. The new library building provides a user-friendly environment for research and scholarship. The Center for Instructional Technology, located in the new library has the latest technology for developing multimedia presentations for all types of courses, as well as for enhancing existing coursework with outside teleconferences. Research facilities are inspected by the ECSU environmental safety officer to achieve compliance with federal and state regulations related to safety and other research concerns. As mandated by the CSU Board of Trustees, the university established two entities in February 1995: the Research Advisory Council (RAC) and the Committee on the Use of Human Subjects in Research. The RAC advises the president on matters related to research at ECSU and responds to requests from the CSU System Office for research-related information. The RAC proposes, develops, and recommends policies to the University Senate related to campus research and organizes and oversees committees to administer research policies. The Committee on the Use of Human Subjects in Research is under the oversight of the RAC and has the responsibility for reviewing research involving living human subjects with regard to scientific merit and ethical considerations. They have established a policy for ethics in human subject research.

University Encouragement of Scholarship and Research

Academic freedom guidelines provided in the CSU-AAUP Collective Bargaining Agreement emphasize that all faculty are entitled to freedom in their instructional, research, and publication activities (see Article 4.2; academic freedom is defined in Article 4.2.1). The university acknowledges faculty members who are role models for scholarship and research with a variety of awards. Sanctioned by University Senate bylaws (Article 5.12.4), the Professorship Awards Advisory Committee evaluates nominees for CSU distinguished professor positions as the positions become available in the CSU System. According to contractual agreement, Eastern may have no more than two CSU distinguished professorships at any one time. A distinguished professorship brings with it additional salary compensation. Other awards recognizing excellence in scholarship and research are the Distinguished Faculty of the Year Award and the Excellence in Teaching Award. In 1993, the university started an annual convocation to celebrate its emphasis on scholarship; the centerpiece is a speech by the winner of the "Distinguished Faculty Member of the Year Award." Student scholarship is rewarded and encouraged across departments through induction of students into honor societies associated with their discipline (eleven honor societies currently have chapters at ECSU), departmental award ceremonies highlighting student accomplishments, and the University Honors Program. The University Honors Program provides financial support for many students, encouraging scholarship through their preparation of an honors thesis. The program also engages students in interdisciplinary general education courses designed to develop students' critical thinking and communication skills, while raising their consciousness on multicultural and currently important research topics. The university and the CSU System encourage collaborative scholarship projects. The CSU Committee on the Arts meets regularly to discuss systemwide arts ventures. The CSU System helps support attendance and participation of theater students from all four CSU universities in a theater in New York forum showcasing student talent. There are also band and choral collaborative concerts involving the community. Programs such as CSU's "Conversations Across the Discipline," the annual CSU Research Conference, the CSU Computing Conference, and ECSU's "Lunch and Learn" (weekly seminars) present programs on research projects and the scholarship of Eastern faculty and students.

4.26-4.28 Appraisal

Scholarship

The University Senate's Promotion and Tenure Committee (following the guidelines indicated in Senate Bill 91/92-3), in conjunction with academic departments, deans, academic vice president, and, the president, evaluates faculty for contract renewal, promotion, and tenure. Evidence of faculty productivity in a variety of creative/research activities is compiled annually by department and submitted in annual departmental reports to the Office of Academic Affairs (see Academic Affairs Annual Reports in the document room. Additional evaluation of scholarship occurs in the Academic Program Review process, coordinated by the University Senate's Academic Program Review Committee. How each major and minor program integrates experiential learning, the use of technology to enhance instruction, and multicultural components of each program are ways in which the review process evaluates scholarship of faculty and students. The quality and variety of scholarship opportunities available to ECSU students are assessed through a survey sent to recent graduates. Survey questions ask ECSU graduates to measure the worth of their undergraduate learning experiences and to what extent their scholarship helped them to succeed in their jobs or continued professional education. Many graduates return to the university to discuss their successful career development in alumni programs organized by the Office of Institutional Advancement, indicating their satisfaction with their undergraduate scholarship experiences. Evidence of student success in scholarship is compiled by departments in the annual departmental reports submitted to the vice president for academic affairs.

Research

Research collaboration of faculty and students is encouraged through faculty load credit for individual student research projects. This work is assessed when students present their projects at regional or national conferences, when they receive awards for their supervised research, and when they publish their research results with their faculty mentors. The School of Arts and Sciences also sponsors an undergraduate research conference each spring in which students from all disciplines are invited to contribute. Collaborative faculty-student research is funded by the ECSU Foundation through monies distributed by the Office of Academic Affairs to university researchers. In addition to financial support, scholarship and research often require considerable blocks of time not available to faculty with heavy teaching loads and other service responsibilities. There is a need for additional university personnel to facilitate faculty and student research and to assist faculty to develop research projects for external funding. There is also a need for more coordination of faculty research with ongoing facility development initiatives. Campus-based research involving students and faculty at times conflicts with facilities repairs or renovations, temporarily closing down facilities where research is being conducted. Early notification of building closures would give researchers time to secure other facilities or reschedule. Many faculty conduct research projects when they are not teaching and when the university is not in session. The university should consider new ways to allow more time for research; for example, connecting reassigned time to research productivity for tenured faculty and prioritizing release time for untenured faculty. University guidelines for reassigned time for research also need to be modified to allow time for faculty to write up their research projects for publication. Currently, the university's support for research focuses on the initiation of new research projects. Often, the researcher's data collection, data analysis, and research reporting take longer than the period of support. The researcher often must work to publish the research findings after returning to a full teaching schedule.

University encouragement of scholarship and research

In keeping with its mission, ECSU strongly supports the development of liberal arts-oriented programs during the academic year through University Hour, "Conversations Across the Disciplines," and the Center for Educational Excellence programs. It promotes scholarship and research through summer study in a variety of countries. Many of these programs have a multicultural or international focus and involve collaboration among departments with local businesses and nearby colleges and universities. To maintain quality, the university needs to provide greater staff assistance to coordinate, publicize, and administer these programs. The nomination process for the various awards given to faculty should include a more efficient system for obtaining information. At present, all the gathering of information is left up to the nominating person, who often does not have the time or the appropriate background information to obtain or determine the types of data needed to support his/her awards nominee. Students also need to be made more aware of the variety of awards and scholarships that are open to them at various stages during their undergraduate education. Such knowledge would help them to better define their short- and long-term educational goals. Students often do not know about research and scholarship opportunities that are available to them often until the latter part of their undergraduate career. There is a need for better coordination between academic departments and the Career Planning and Placement Office in disseminating information about available student opportunities and encouraging more students to pursue the opportunities.

4.26-4.28 Projection

Two bodies (appointed by the president and approved by the University Senate) are involved in determining and assessing institution-wide goals. The Planning and Priorities Council reviews the major planning initiatives, assesses their achievement, and recommends necessary changes to the initiatives. The Quality Improvement Team is responsible for assisting the university to meet its major strategic goals, as identified by the Planning and Priorities Council. The Planning and Priorities Council will consider the issues raised in the above appraisal section: an increase in research assistance, research time, and research staff assistance. The council will make recommendations to the University Senate concerning these issues. The Council may need to meet more often, perhaps at least four times a year. The Professional Awards Advisory Committee will review the present system of faculty awards, considering means by which to gather information on nominees in addition to nomination letters. The Career Planning and Placement Office will develop a program to inform academic departments about student scholarship and research opportunities. University faculty will continue working with local schools and businesses to strengthen the institution's multicultural and international program development. Departments will continue to connect to the bilingual nature of our local community in many of their programs, and the various departments will continue hosting conferences (e.g. on technology issues in the twenty-first century, homelessness issues) to interact with community needs.

STANDARD FOUR

Instruction Standards

4.29-4.32 Description

Instructional Methods

Eastern's emphasis on teaching excellence is supported by the CSU-AAUP/BOT collective bargaining agreement, which makes teaching the first and most significant category of evaluation of faculty members. Faculty members employ a variety of methods of instruction to enhance student learning, including learner-instructor discussions, seminars, workshops, cooperative learning strategies, practica and internships, guided and independent study projects, and laboratories. Emphasis is on maximizing interactions between the learners and instructors through small class size, active learning strategies, and experiential learning. Integration of technology to support instruction is widespread and expanding. Experimentation with methods to improve technology-based instruction is supported at Eastern with the availability of state-of-the-art computer labs, information technology, "smart classrooms," Web courseware, PictureTel, technical staff, and training. Several new computer labs in the library complement existing and new labs in the science building, arts building, and main classroom building. The new labs permit use of the most recent developments in presentation software, Web courseware, and videoconferencing. Faculty members have been supported in their development of courses for OnlineCSU with faculty load credit and course development stipends. Experimentation with service learning, incorporation of multicultural perspectives, active learning, collaborative learning, and writing across the curriculum have been supported through workshops and stipends. Student research is encouraged in several departments and programs through the use of independent studies and theses that are required for department honors (especially in biology and English) and for the University Honors Program. Student achievement is recognized by numerous academic honor societies, awards sponsored by alumni and faculty, and by cross-campus competitions in writing, scholarship, and creative activity. Major and minor programs are developed and implemented by faculty to ensure a diversity of methods and viewpoints in instruction. Several senate committees, including Curriculum and Academic Affairs, carefully monitor the development of programs to ensure that Eastern offers programs only where there is adequate faculty and staff. Preparing students with skills in the processing and integration of knowledge and information is one of the goals of the General Education Requirements and of the Blue Sky Program for first year students. The Blue Sky Program is also designed to enhance retention partly through the collaboration of faculty and Office of Student Affairs personnel.

Faculty Development

The Office of the Vice President for Academic Affairs sponsors the Center for Educational Excellence (CEE), which is staffed by a faculty member on six FLC released time (with additional compensation for Intersession and summer) as director and a staff person. The CEE sponsors workshops on teaching technologies, use of the Internet in teaching, and teaching portfolios, teleconferences on learning and teaching, special topic presentations, book discussion groups, and new faculty and adjunct faculty orientation seminars. The CEE has supported curriculum development projects and projects to support faculty in incorporating collaborative learning and multicultural perspectives in courses (Project Impact) and service learning in courses (Service-Learning Course Transformation Project). The Faculty Orientation Program is run each year by the CEE for new faculty members. This one- or two-day program includes workshops that introduce new faculty to university resources, expectations, and procedures, as well as workshops that deal with teaching issues. The opening speaker for this event is always the previous year's winner of the Excellence in Teaching Award or Distinguished Faculty Member Award. The event emphasizes the need for new faculty to focus on four areas: teaching, advising, creative activity, and service. Orientation activities continue through the year with workshops and a mentoring program; approximately 80 percent of the new faculty participate each year in the latter. Through the CEE, Eastern was a founding member and has played an active role in the Connecticut Consortium for Enhancing Learning and Teaching (CCELT). Since the first annual conference in 1996, the CEE has paid the registration fees for Eastern faculty members who have presented and attended. Connecticut State University funds a "Conversations Across the Disciplines" program to enhance instruction by encouraging faculty members at the four CSU campuses to gather to discuss discipline-specific teaching issues. Eastern provides support for faculty members who wish to participate in the Yale Visiting Faculty program. Instructional effectiveness is periodically assessed at Eastern. Assessments are made of most courses at the end of the semester through use of "The Connecticut State University Course Information Survey" form or other academic department forms as mandated by the CSU-AAUP/BOT collective bargaining agreement. Eastern's Data Center processes the survey forms and tabulates the data. Departments have various methods for administration of the survey and for comparing the results across faculty. Several departments have also developed a system of peer instructional review as part of their faculty review processes. The CEE encourages midsemester assessment. It promotes and makes arrangements for small-group evaluations and videotaping of instruction and maintains samples of survey instruments that faculty members may use for purposes of formative assessment. The CSU-AAUP/BOT contract provides for travel support for faculty to attend and present at regional, national, and international conferences; faculty support for curriculum development; research and summer curriculum projects; and funds for weekly faculty presentations in the "Lunch and Learn" series.

Academic Advising

ECSU maintains the Academic Advisement Center and the Learning Center that provide information and advice for students, and tutors and staff for workshops on specific academic skills and subjects. Department chairs and other faculty meet with incoming students at orientation and throughout the year at events coordinated by the Academic Advisement Office staff and the Registrar's Office. Students who have declared a major are assigned advisers in the appropriate departments, and undeclared students are advised in the Learning Center or are assigned to faculty advisers. The Advisement Center offers training sessions for faculty advisers and provides an advising handbook and newsletters.

4.29-4.32 Appraisal

The Center for Educational Excellence (CEE) and the Data Center have facilitated ongoing workshops for faculty on the integration of educational technology into instruction to meet the needs of students and the demands of innovations within academic disciplines. Training and the availability of leading-edge technology are challenges due to the speed of change in instructional technologies and the restrictions of funding. Funding for the CEE has fluctuated from year to year (1999-2000 operating budget: approximately $16,000), although when additional funds were needed to maintain effective programs, they were provided by the Office of Academic Affairs. An example: the Service-Learning Course Transformation Project, approximately $3,000 in 1998-99. Although the CEE had no permanent physical location for several years, in December 1999 it was moved into the CIT area of the fourth floor of the library. Each year, the CEE offers or supports a wide range of programs. In 1998-99 more than 35 events were offered under the auspices of, or jointly with, the CEE, in addition to a two-day orientation and seven presentations for new faculty, both full- and part-time. Faculty from most academic departments have participated in CEE programs, and most events are well attended. ECSU has begun to focus on the evaluation of instructional effectiveness through campuswide discussions of the scholarship of teaching, supported by materials from the Carnegie Foundation, and through participation in a nationally broadcast videoconference. Further campuswide discussions on teaching evaluation and assessment have been sponsored by the University Senate. Faculty take great advantage of the limited resources for faculty development opportunities--travel to conferences, summer curriculum projects, program developmentÐto the point that there is greater demand than resources. Amounts of CSU-AAUP/BOT 1998-99 and 1999-00 collective bargaining agreement special funds at Eastern are shown in Table 4.29A. Additional support for faculty development comes in the form of released time for research. Nine faculty members received a total of 23.5 credit hours of released time for research in fall 1999, and 7.5 hours for supplemental lab support.






Table 4.29A

CSU-AAUP/BOT Agreement Faculty Development Expenditures

1998-99 1999-00
Total travel $71,274 $78,399
Full-timers 65,147 70,559
Part-timers 7,128 7,840
Total faculty
development
l7,091 18,800
Full-timers 15,382 10,920
Part-timers 1,709 1,880
Retraining 4,182 4,600
Curriculum related 21,818 24,000
Research grants 67,455 74,198
Minority mentoring 4,274 4,940
Additional resources for encouraging the sharing of information and practices between faculty and academic-advising professionals would enhance the effectiveness of advisement. The Advisement Center developed the Faculty Associates program for the 1998-99 academic year. Participants in this continuing program advise students in the Learning Center, where experts can provide assistance. The Advisement Center funded a videoconference in October 1999 related to advisement, and the director of the Advisement Center provides workshops for new faculty on advisement. All incoming freshmen participate in registration sessions organized by the Advisement Center. The Advisement Center also provides group meetings and counselors for students on probation. Annual award dinners and ceremonies sponsored by several discipline-specific and general Honor Societies provide an opportunity for the university to recognize the accomplishments of our outstanding students. The CSU System also awards special recognition to exceptional students. A new venue for sharing student work is the Annual Student Research and Exhibition Conference sponsored by the School of Arts and Sciences, held very successfully for the first time on April 29, 2000.

4.29-4.32 Projection

ECSU has plans for a Center for Instructional Technology (CIT), which would serve as a clearinghouse for the application of leading-edge technologies to enhance instruction. Although it is unclear whether the original plans for staffing the CIT will be fully implemented, as of December 1999, (when the CEE was moved to the CIT area of the library), equipment has been installed, staff have been assigned, and programs have been initiated. It is expected that additional faculty activity related to instructional technology will be conducted now that these resources are available. The CEE, which has assumed responsibility in recent years for service-learning, the Blue Sky Program, and the promotion of technology in instruction, will continue to expand its activities in these areas while maintaining its original mission to support faculty development. New offices in the library, support from the Office of Academic Affairs for innovative projects, stable funding for operating expenses, and continued cooperation from offices around campus will ensure the CEE's ability to accomplish this. The recognition of student achievement has increasingly been institutionalized at convocations, graduation, and other awards ceremonies. The contemplated expansion of the Blue Sky Program will enhance student preparation and provide faculty with a greater understanding of students' capabilities and learning needs. Additional resources for faculty travel and curriculum development efforts are sought through contract negotiation, legislative initiatives, and extramural funding. Increased collaboration by faculty, Office of Student Affairs personnel, and academic-advisement professionals within the Blue Sky Program will enhance the effectiveness of student advisement.

STANDARD FOUR

Admissions and Retention

4.33-4.41 Description

Structure

Full-time undergraduate enrollment goals are established at the Connecticut State University System level for the four constituent universities. At Eastern, these enrollment goals are an important part of the Strategic Plan. With the approval of the Enrollment Management Committee, the Office of Admissions and Enrollment Management implements a comprehensive recruitment plan to ensure that the university's full-time enrollment objectives are met. ECSU's policies and procedures comply with equal opportunity legislation and are consistent with the CSU Board of Trustees' policies and the university's mission. The mission and goals of the university are stated in its publications, which include the catalog, viewbook, and Student Handbook. Eastern's Office of Admissions and Enrollment Management is responsible for the recruitment of full-time undergraduate students and the admission process for all matriculating full- and part-time undergraduate students. The office includes the director; the associate director; three assistant directors; one outreach recruiter; three full-time classified staff; and seven part-time student workers.

Undergraduate Full-Time

The mission of the Office of Admissions and Enrollment Management is to target, recruit, and matriculate qualified full-time students. Its charge has been to increase full-time enrollment modestly each year. Official third week enrollment information is presented in Table 4.33 A. In an effort to ensure that the new student population is ethnically, economically, and geographically diverse, Eastern does not discriminate on the basis of race, gender, religion, economic background, sexual orientation, demographics, or physical or learning disabilities. The executive assistant to the president/director of equity and diversity works proactively to promote campuswide diversity. In addition to specific recruitment strategies to attract students of varying backgrounds, the university also supports multicultural initiatives, including participation in groups and organizations such as Global Majority, Nubian Society, West Indian Society, International Students Association, Organization of Latin American Students, Abigayle, Canadian Club, International Student Exchange, Unity House, and Interfaith House.

Undergraduate Part-Time

The School of Continuing Education at Eastern is responsible for part-time undergraduate enrollment (fewer than twelve credits). It recruits and enrolls students on matriculating, nonmatriculating, and noncredit bases. In addition, it recruits and enrolls full-time adult students for its bachelor of general studies degree program, and special associate and bachelor degree options for RNs, LPNs and other health care professionals. These prospective degree-seeking students apply for admission to the Office of Admission and Enrollment Management. The criteria for admission are the same as for full-time applicants but factors such as employment history, community involvement, and professional training are considered rather than relying primarily on high school preparation and test scores. All prospective students are encouraged to meet with a continuing education staff person to provide additional information for admissions decision making. Matriculated part-time students may change to full- time at a later date. Part-time enrollment is beginning to rebound after several years of decline that were due to changing demographics, increased competition, and a stable economy. Through efforts to expand off-campus program offerings, distance-learning options, and noncredit programming addressing the demands of business and industry, it is expected that enrollment increases will be realized. The School of Continuing Education consists of a dean, associate dean, assistant dean, a coordinator of the Office of Professional Development, five university assistants, two full-time classified staff, and five part-time student workers.

Graduate

The Graduate Division recruits and makes admission decisions for all students (full- and part-time) interested in pursuing a master's degree and/or graduate work at the university. The Graduate Division staff consists of a dean, a coordinator, two full-time classified staff, and one part-time student worker.

Admission Policies and Procedures

Undergraduate Full-Time and Part-Time The admissions screening process aids in assessing the academic potential and readiness of prospective students. The criteria for regularly admitted students are listed in Eastern's catalog; the use of these criteria ensures that admitted students have a reasonable potential for success in completing a degree. The criteria: ¥ Secondary school preparation ¥ Standardized test scores ¥ Recommendations from most recent high school or college attended ¥ Interviews (in the case of CAP and Continuing Education students) ¥ Employment, professional training, and life experiences (for adult students) Eastern also provides a special-admit program for students who show a potential to succeed at the college level but do not meet all the regular admission criteria. The STEP/CAPÐSummer Transition at Eastern Program/Contract Admissions Program is a one-year academic support program with a required six-week summer program component. Students chosen for participation usually demonstrate high motivation; academic ability not fairly measured by standardized test scores; a strong sense of responsibility or commitment demonstrated by employment or other norm; and a concern for others shown by community service or high school activities. Admission is limited to students with educationally and/or economically disadvantaged backgrounds and whose parents are not graduates of four year colleges. Applicants are then selected based on the application for regular admission and personal interview. STEP/CAP students must sign a contract that requires them to use Learning Center services. Eastern is committed to offering support and educational resources to students at all educational levels. The Office of Student Affairs and the Office of Academic Affairs offer various support programs. Students with disabilities receive assistance through Counseling Services. Peer and professional tutoring is offered through the Learning Center; mentoring and academic advisement is offered by the Academic Advisement Center. Academic advisement is offered by the Academic Advisement Center for full-time students and by the School of Continuing Education for part-time students and full-time students enrolled in the School's bachelor of general studies and associates degree programs. Although the state of Connecticut is the most prominent feeder region, ECSU also recruits extensively out of state and internationally. Out-of-state and international enrollment includes students from approximately 26 states and 33 countries. During the fall and spring semesters, Office of Admissions and Enrollment Management representatives conduct more than two-hundred high school guidance visitations, including all high schools in Connecticut. In addition, Admissions participates in more than one-hundred college fairs in eleven states. To foster relationships between prospective students and Eastern alumni, the office also conducts Admissions/Alumni Association recruitment sessions both in and out of state. A series of "Guidance Breakfasts" to bring ECSU to the guidance counselor community also takes place during the academic year. In addition to the traditional prospective student information sessions held on campus during the week and every other Saturday, the Office of Admissions also hosts a variety of recruitment events throughout the year. Such events include an open house in the fall, the Admitted Student Reception in the spring, the Guidance Counselors' Appreciation Luncheon in the fall, and the Project Awareness, which brings more than five-hundred high school students from under- represented groups to campus during the fall and spring semesters. The Office of Admissions and Enrollment Management also works with other campus units, including the Department of Athletics, and with the international student advisor. Faculty participate in the Office of Admission's telemarketing campaigns to prospective students with a decided major and serve on the Enrollment Management Committee. The School of Continuing Education's recruitment efforts include regularly scheduled evening information sessions on campus and at various locations throughout eastern Connecticut; specialized workshops on campus throughout the year dealing with topics of interest to prospective students (e.g., "Success in College", "Technology Tips for Returning Students", "Consider CLEP and Dantes," "What is Credit for Life Experience and Learning"); employer-sponsored education fairs (such as Pfizer, Massachusetts Mutual Insurance, community hospitals); and publication of registration booklets for the summer session and winter intersession, as well as part-time registration booklets for the fall and spring semesters. The school also assists the Office of Admissions and Enrollment Management in representing the university at the state community colleges' transfer fairs.

Graduate

The Graduate Division requires the following for admission: ¥ bachelor's degree from an accredited institution ¥ minimum overall grade point average of 2.70 ¥ personal statement that reflects excellent writing and reasoning abilities ¥ recommendations from two individuals knowledgeable about the candidate's ability to do graduate work. Experiential and Nontraditional Credits for Undergraduate Students At the undergraduate level, ECSU awards credits for university-level work completed through a variety of alternative routes. A maximum of sixty credits (per Connecticut Department of Higher Education Board of Governors regulations and nationally recognized standards) may be earned through any or a combination of the following:

1. Testing

¥ College Level Examination Program (CLEP) ¥ Armed Forces College Level Examination Program (DANTES) ¥ ACT Proficiency Examination Program (PEP) ¥ ACE Guide/Educational Experience in Armed Forces in subjects offered at Eastern ¥ Directory of National Programs on Non-Collegiate Sponsored Instruction (PONSI)

2. ACE Recommendations

Eastern follows the recommendations of the American Council on Education in granting transfer credit for military and other nationally recognized professional training in subject areas taught by the university (as published by ACE in the National Guide to Educational Credit for Training Programs and the Guide to the Evaluation of Educational Experiences in the Armed Services).

3. Credit for Life Experience and Learning Program

Since 1973, ECSU has enabled qualified adults to earn credit for college-level learning gained through work, volunteer, and other experiences by means of portfolio assessment. Most students are required to complete the noncredit Portfolio Preparation Workshop prior to evaluation by a faculty evaluation committee. The evaluation process includes an in-person committee interview along with submission of a completed learning portfolio. Eastern also accepts transfer credits awarded by nationally accredited colleges through comparable experiential assessment programs if they are in subject areas taught at the university. In addition, ECSU awards transfer credit for documented training/licensure in several health care professions, including registered nurse, licensed practical nurse, dental hygienist, medical laboratory technician, radiological technologist, and respiratory therapist.

Transfer Students and Awarding Credits

In the fall 1999 semester, approximately 23 percent of the incoming undergraduates enrolled at ECSU were transfer students. Per CSU Board of Trustee regulations, transfer students who have earned a minimum of twelve credits (excluding remedial courses) from other accredited colleges and universities may be considered for admission. These students must have a cumulative grade point average of C (2.0 on a 4.0 scale) with consistent but preferably improving grades. Transfer credit is evaluated by reviewing appropriate accreditation sources and catalogs, and/or by consulting with pertinent academic departments or schools. A computer-generated list of equivalent courses is maintained and updated periodically to permit accurate and consistent credit evaluation. Evaluation of official college/university transcripts for transfer credit is completed upon a student's admission to the university. Credit is awarded in semester hours and indicates the courses and number of previously earned credits that have been accepted by Eastern. Generally, transfer students are sent a letter of acceptance along with the transfer credit evaluation, indicating how many courses have been accepted and how each course will count toward a degree. Usually, courses from other regionally accredited institutions will transfer, provided that they are in subject areas offered at Eastern and that the student has earned a grade of C- or higher in the course. Regardless of the number of credits transferred to Eastern, students must earn at least thirty credits in residence to earn a bachelor's degree. Transfer credits are not calculated in a student's cumulative grade point average at Eastern. Eastern accepts transfer credits from accredited institutions, applying policies and principles that provide adequate safeguards to ensure that credits accepted reflect the appropriate level of academic quality and are applicable to the student's program of study. ECSU is an active participant in the transfer-credit articulation process between the CSU System and the Connecticut Community College System. ECSU has also has forged individual transfer articulation agreements with a number of two-year/junior and community colleges throughout New England and several international colleges as well. A "Transfer Compact" between two neighboring colleges, Quinebaug Valley Community College and Manchester Community College and Eastern Connecticut State University, were designed to provide special opportunities for students who transfer from QVCC or MCC.

Graduate Transfer Credit

Graduate transfer credit may be approved by the adviser and the dean of education and professional studies when ¥ Graduate courses have been completed at an accredited institution; ¥ Courses carry a grade of B or higher: ¥ Courses are related to the student's planned program at Eastern; and ¥ Courses are within a six-year time limit. No more than nine credits may be transferred from other institutions. Six additional credits may be accepted from graduate programs in the Connecticut State University System.

Retention

The Contract Admission Program (CAP) for educationally and economically challenged students and the Blue Sky Program for admitted freshmen in general are designed to ensure that first-year students make a successful transition to college academic work, use all of the resources that are available to ensure success, and become active and responsible members of the Eastern community. Another retention-related program offered by the university is the Academic Growth and Assistance Program (ASAP) for probationary students. This comprehensive intervention program helps students who have encountered academic difficulties to reassess their purpose in attending college and to become more responsible for their personal and academic lives, and engages them in a variety of mandatory educational support activities designed to increase their academic performance (educational planning sessions, tutoring, academic counseling). Orientation programs for first-time and transfer students, commuter students, and international students support student retention. The university Catalog and the Student Handbook describe the requirements for remaining in good academic standing and for probation and the mechanisms in place to ensure that these requirements are enforced. The Advisement Center and the deans cooperate to enforce these requirements.

4.33-4.41 Appraisal

Through development and implementation of strategic recruitment plans and retention initiatives, enrollment at Eastern has increased over the past eight years and the diversity of the student body has been enhanced.

Admissions: Undergraduate

Over the last several years, the Office of Admission and Enrollment Management has accomplished the following: Developed and implemented comprehensive new student recruitment plans. The Office implemented a comprehensive recruitment plan that included specific strategies to increase the number of inquiries and improve yield rates. Specific markets, including highly rated students, out-of-state students, residential students, and students of color, were targeted to be increased. A separate marketing and recruitment plan for students of color was developed and implemented. The comprehensive recruitment plan includes strategies designed around Eastern's Admissions Rating System which allows Eastern to identify and quantify the academic quality of the admitted pool. Moreover, it allows the Office to identify specific groups of students for scripted follow-up, scholarship consideration, and intensive-yield initiatives. For fall 1998, there were 1,893 applicants from first-time, first-year students. Of these, 1,546 were admitted (82 percent) and 730 enrolled. Of the 639 transfer applicants, 559 were admitted and 437 enrolled. The Admissions rating profile has been stable for the last few years but for Fall 2000 it is projected that the percentage of incoming students rated "excellent" will increase. See Table 4.33 B. Developed timely response system for inquiry management. Through a professional outsourcing agency, the Office of Admissions and Enrollment Management has in place a client-oriented system that sends a personalized letter and viewbook/application to an inquirer within days of receipt of inquiry. Increased on-campus programs. To enable prospective students, parents, and counselors to learn more about ECSU and see its outstanding facilities, the number of on-campus events, including open houses, receptions, Office of Admissions "Tour Talks," individual interviews, and guidance luncheons, has increased. The most challenging admissions and retention issues include the following: ¥ Continuing to admit students with potential for success. In 1989, the mean SAT score for all incoming freshmen was 848, equivalent to about 970 Recentered. The mean SAT for fall 1999 first-time, full-time freshmen was 950. See Table 4.33 C. The number of first-year CAP students rose from 58 in 1995 to 66 in 1999. The University Senate addressed the subject of the potential of Eastern students, holding a special forum to discuss how Eastern can recruit the "best and brightest" students. In recent years, incoming first-year students have had a greater need for developmental classes. Most of the classes (General Studies classes in writing, mathematics, study skills, etc.) have not been taught by full-time faculty and the curriculum is not developed by academic departments. ¥ Continuing the commitment to enhance diversity. Between 1984 and 1989, about 10 to 15 percent of new students were categorized as minorities; by 1999, this figure was approximately 15 percent. Over the last decades, the total number of minority students on campus has increased significantly. See Table 4.33 D. ¥ Student demographic trends. ECSU is committed to increasing the number of out- of-state and international students, a goal strongly affected by aggressive competition and the ever-increasing costs of attendance for these same markets. In March 1999, ECSU hired an admissions outreach recruiter who has the specific charge to recruit and enroll out-of-state and international students. It is also important to recognize the impact that the "mass exodus" of Connecticut high school seniors to out-of-state colleges has on Connecticut colleges and universities, including ECSU. In 1998, more than half of Connecticut's graduating seniors chose to enroll at out-of-state institutions. Through creative use of limited merit-based scholarship incentives and aggressive recruitment strategies, including the cultivation of guidance personnel and parents, and expanded campus visitation programs, Eastern is striving to enroll its share of students. ¥ Increasing demand for need-based financial assistance. Eastern continues to operate in an environment where the total student population's financial need is not matched by equal need-based funding allocations. In recent years, available need-based grant funding has covered only 28 percent of the students' demonstrated need. ¥ Increasing demand for merit-based recognition. CSU emphasizes the use of monies for needy students and Eastern has been limited in the kind and amount of merit-based scholarships it can offer to academically prepared students and students who have distinguished themselves as outstanding leaders. Merit scholarships are provided under the Presidential and the Trustees merit scholarship programs. Full-tuition Honors Program Scholarships are awarded for each cohort. Increasing scholarship funds are also made available through the ECSU Foundation. Approximately $400,000 of merit-based aid is awarded annually. Steps have been taken to set aside funds under the CSU board resolution mandates to position Eastern more competitively. ¥ Declining community college enrollments. A significant portion of ECSU's transfer base was derived from students transferring from one of the state's community colleges. ECSU has been challenged to make up the enrollment as a result in the decline in the number of community college enrollments. Specific retention efforts are also being developed to ensure that transfer students complete their educational requirements and graduate, although transfer students are more likely to graduate than incoming first-year students. ¥ Establishing universitywide accountability for recruitment and retention efforts. ECSU continues to promote recruitment and retention as universitywide responsibilities.

Admissions: Graduate

The master of science in education programs enjoy ample recognition in the immediate geographic area. As the organizational management program has sent its graduates out into the community, awareness of this program began to increase. The new master of science in accounting program has only just been launched and yet is drawing significant inquiries from Connecticut and beyond. Full-time graduate enrollments have increased by 88.9 percent since 1991 and part-time graduate enrollment has increased by 13 percent. Some successful initiatives in the Graduate Division have included ¥ Expansion of sites for course offerings, especially in Connecticut's southeast region, which is beginning to reap rewards in increased applications. ¥ Expansion of promotion and publicity, which has been similarly received. ¥ The development of new programs (e.g. master of science degree in accounting). We recognize that we need to continue all of these efforts and expand them. Retention Eastern's one-year retention rate has fluctuated from 64 percent to 74 percent over the past decade. See Table 4.33 E.

Table 4.33 E

One Year Retention Rates of First-Time, Full-Time Students The six-year graduation rate for students beginning their enrollment as freshmen declined from 48 percent to 35 percent from 1985 through 1993 cohorts, with a mean of 44 percent compared to 42.5 percent of all AASCU respondents (1996). See Table 4.33 F

Table 4.33 F

Six year Graduation Rates of First-Time Full-Time Students The university may have "typical" retention and graduation rates, but attrition is still a matter of concern. The Office of Institutional Research and Planning has helped in analyzing the causes of attrition. Comparing data for student characteristics, retention and graduation rates for ECSU peer institutions indicates the close correlation in general between student success in high school and perseverance in college. See Table 4.33 G. As Eastern emphasizes the admission of more highly-rated students, retention and graduation rates should improve. The CAP/STEP and Blue Sky Programs are aimed, at least partly, at addressing retention. Evaluations of the CAP/STEP Program (1990-99) indicate that the activities and services offered by this program foster personal growth and social connections among participants, resulting in improved academic performance and higher first-to-second-year retention rates. The Blue Sky Program is operating with provisional approval, but preliminary survey and anecdotal evidence are positive. The one-year retention rate for fall 1998 Blue Sky students was six points higher than that of non-Blue Sky students. For African-Americans, it was 16 points higher.

4.33-4.41 Projection

Admissions and Retention: Undergraduate

Through the following continued and enhanced initiatives, the university will continue modest enrollment increases while emphasizing the admission of students with potential for success: ¥ collaborative efforts under an enrollment-management model; ¥ aggressive recruitment and retention strategies; ¥ utilization of alumni as a means to promote the university; ¥ planned improvements in technology; ¥ dramatic improvements in the aesthetics of the physical plant; and ¥ the addition of new programs and faculty. As shown earlier, projections for the Fall 2000 cohorts based on Admissions data indicate that enrollment goals will be met with more excellent students and fewer students who are likely to need developmental courses. Efforts at improving retention and graduation rates will continue with the planned expansion of the Blue Sky Program and other academic programs, as well as initiatives by the Office of Student Affairs. The number of General Studies classes offered will be decreased as academic departments, especially English and Mathematics and Computer Science, develop alternative means of providing appropriate courses and as successful recruitment efforts reduce the number of students who need them. The university has made a commitment to ensuring that all developmental courses are under the control of academic departments. In addition, the university will expand fundraising to build up scholarship endowments.

Admissions and Retention: Graduate

Enrollment in graduate programs will increase with the addition of the master of science degree program in accounting and with the addition of new sites for course offerings.