Unable to Login to Connect Pro

If, when trying to access Connect Pro and are unable to login, please follow the steps below:

1. Ensure that you are accessing the URL http://easternct.acrobat.com.

2. Ensure that you are entering your e-mail address (e.g., username@easternct.edu) in the Login field.

3. If you still cannot log in, try resetting your password. To do so, click on Forgot your password link.

4. Enter your Connect Pro login (e-mail address) and click Submit. A new window appears which confirms that your request was received and that you will receive an e-mail containing a link and a set of instructions on how to re-set your new password.

5. Once you receive the e-mail from the administrator, you may now change your password by clicking on the provided link.

6. Enter your new password. Re-enter it to confirm and then click Submit New Password.
Note: Your new password must comply with University standards for password - view Password Rules

7. Your password has been changed. Login to Connect Pro using your new password.



Login to Connect Pro

1. Go to http://easternct.acrobat.com Requires Login

2. Login with your email address: [username]@easternct.edu

3. If you do not know your password, click on "Forgot My Password" on the homepage
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