Non Profit Management (300 hours)

Course Overview/Description

For those who work with or desire to work in a non-profit organization or business environment, this is the program for you. The Non-Profit Management Program is particularly well suited for anyone in the non-profit field who has recently assumed management responsibilities, anyone who is working in a non-profit organization, or anyone who wants a perspective on some of the unique issues facing management of a non-profit organization. This certificate program consists of 10 modules geared to provide the essential information in a timely manner designed to fit your busy work and family schedules. You will examine the fundamental principles of non-profit management as well as the roles and responsibilities of a nonprofit board of directors and the management team, examine the essential aspects of fundraising, and become acquainted with the fundamentals of the budgeting process.

Course Objectives

By completing the Non-Profit Management Studies course, students will:
• Examine the fundamental principles of non-profit management, as well as the roles and responsibilities of a nonprofit board of directors and the management team
• Develop the practical and managerial skills necessary to successfully plan for operational success
• Understand financial and accounting terms, even if they have no financial background
• Know the details of the entire marketing process, including the role of ethics and technology
• Learn the employment law, compliance and regulatory requirements, as well as licensing, permits and taxes
• Examine the essential aspects of fundraising, and how to maximize fundraising opportunities
• Develop a successful leadership style
• Learn the fundamentals of the budgeting process
• Gain confidence and improve their communication skills
• Explore the process of negotiating, evaluate negotiation styles and consider successful negotiation strategies for most environments

Course Outline

I. Non-Profit Management and Governance
a) Managment and Leadership
b) Finance
c) Legal Issues
d) Public Relations
e) Board Relationships
f) Evaluation
g) Organization and Development
h) HR Issues
i) Governance

II. Strategic Management in Operations
a) Introduction and Overview
b) Definitions and Business Models
c) Categories and Strategies
d) Strategic Planning Models
e) Creating Strategic Alternatives
f) Implementation
g) Conclusion

III. Financial/Accounting Management
a) Introduction and Overview
b) Importance of Financial Statements
c) The Balance Sheet
d) The Income Statement
e) Statement of Cash Flows
f) Financial Ratios
g) Conclusion

IV. Marketing Management
a) Introduction and Overview
b) Marketing Goals
c) The Marketing Plan
d) The Marketing Mix
e) The Marketing Budget
f) Marketing Implementation
g) Technology and Marketing
h) Summary

V. Legal Issues in Operations
a) Introduction
b) Sources of Law
c) Agency and Employment Law
d) Torts Law
e) Sales and Products Liability
f) Intellectual Property
g) Ethics
h) Summary

VI. Fundraising Fundamentals
a) Fund Raising
b) Marketing
c) Locating Funding Sources
d) Effective Writing
e) Successful Proposals
f) Current Trends
g) Managing Products
h) Annual Giving Campaigns
i) Corporate Sponsorships
j) Major Donors
k) Foundation and Government Grants
l) Planned Giving
m) Special Events
n) Capital Campaigns

VII. Organizational Leadership and Decision-Making
a) Introduction and Overview
b) What is a Leader
c) Sources of Power in Leadership
d) Leadership Theories
e) Transformational Leaders
f) Decision-Making and Empowerment
g) Accountability
h) Summary

VIII. Budgeting Essentials
a) Introduction
b) The Concept of Budgeting
c) Activity Based Budgeting
d) Factors to Consider in Budgeting
e) Production Planning
f) Inventory
g) Sample Budget and Summary

IX. Persuasive Communication
a) Introduction
b) Fundamentals of Communication
c) Knowing the Audience
d) The Power of Listening
e) Credibility of the Speaker
f) Evidence in Persuasion
g) Emotion in Persuasion
h) Organizing the Argument
i) Summary

X. Negotiating Strategies
a) Introduction
b) Steps in Negotiating
c) Tools in Negotiating
d) Types of Negotiations
e) Personality Types
f) Preparing for Negotiations
g) BATNA and Summary

Prerequisites/Audience

Students should have basic keyboarding and computer skills, and be comfortable navigating the internet. They must also have an understanding of a word-processing computer program (Microsoft Word recommended), and have emailing capabilities.

This program is intended for anyone interested in developing their non-profit management skills.

PC Requirements/Materials Included

This course must be taken from a PC. There are no specific computer requirements other than an Internet connection (Broadband Internet connection is highly recommended). In addition you will need to have Internet Explorer, Adobe Reader, Flash Plug-in and a QuickTime plug-in on your computer (all available through free downloads).

GES will provide the following required textbooks for this course:
• Budgeting for Managers
• Harvard Business Essentials: Power, Influence and Persuasion
• Strategic Planning

The following textbooks are NOT required for this program, but are recommended by the instructor. GES does NOT provide these books:
• Managing by the Numbers by Kremer, Rizzuto & Case
• Managers and the Legal Environment by Bagley and Savage, 5th Edition
• The Essentials of Negotiation published by Harvard Business School Press

Instructor Bio

Katherine Squires Pang, J.D., LL.M., M.Ed Founder/President and Chief Knowledge Officer, EdWay Online

Dr. Pang received her B.A. in 1980 from Clark University, her J.D. from the University of Dayton Law School in 1982, her LL.M in Taxation from Georgetown University Law School in 1983 and her M.Ed from the University of Texas in 2001. She has practiced law with national law firms since 1983, ran for the United States Senate in California in 1994 and was appointed by Governor Wilson as a Commissioner to the WCAB from 1994 to 1996. Dr. Pang has served as an adjunct faculty member in the Graduate School of Management at the University of Texas, Dallas and has been an adjunct faculty member in the law and business/ schools of many universities including the Stern School of Business at New York University, Pepperdine University, USC, Golden Gate University and the University of California, Irvine.

Dr. Pang has not only over 20 years of law firm experience but in 1989 founded several companies including, LawPrep, Inc./ LawPrep Press, Inc., Legal EdNet.com and EdWay Online. From 1989 to 1996 Dr. Pang authored over six books, videos and interactive CD-ROMs. Dr. Pang was also the Manager, Firmwide Practice Section Development, Training and Forms for Akin, Gump, Strauss, Hauer & Feld, L.L.P. Dr. Pang also has experience providing multimedia, interactive distributed learning to working professions, as well as adult learners in law and business, via a variety of technologies including video streaming and on line-conferencing (Webcasts, synchronous and asynchronous threaded discussion boards and chat rooms) via the Internet, satellite, ISDN-based videoconferencing an CD-ROM. Dr. Pang has been a speaker at the MEC 2001 Conference: Turning a New Page in Educational Technologies sponsored by Arizona State University, the 2001 Conference on Training and Knowledge Management: Moving Beyond Training sponsored by Generation 21 Learning Management Systems and a speaker at various other e-learning conferences. She has design, development, implementation and managerial experience in educational multimedia course design and development including experience with instructional design and educational technologies. She has been responsible for the course design and delivery using Macromedia Director, Windows Media Player, FrontPage, PowerPoint, Blackboard, Prometheus, WebCT, Webboard and a host of other proprietary platforms. She also has experience with digital video, MPEG, MOV and AVI Files.

Frequently Asked Questions (FAQs)

1. How do I register?
Click on the register button at the top of the page and follow the directions. It is important that you type all your information in the boxes, then print it out to sign.  Payment and sending instructions are in the bottom right corner of the form.

2. How much do the courses cost?
The fee is in the pink box at the top of the page.

3. Can I register for courses if I live outside the United States?
Yes you can!

4. Do I ever have go to the school I register with?
All of our courses are delivered entirely online, so you never have to go to a class or travel to the school.

5. How long does it take to complete a course?
All of our courses are self-paced and open enrollment. You can start and finish the course at your own pace. When you register for a course, you are given 180 days (6 months) to complete the course. If you need more time, extensions are available.

6. Do I have to buy additional materials?
All materials are included. The cost of materials is covered by your tuition. GES ships all materials via UPS ground service upon registration.

7. Can I get financial aid?
GES courses are non-credit courses, so they do not qualify for federal aid. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses.

• GES provides a loan opportunity for students. Simply go to www.collegeloanapplication.com to apply for an easier qualifying loan at a slightly higher rate. Click here for more information on this loan program.

8. What happens when I complete the course?
Upon successful completion of the course, you will be awarded a certificate of completion from the school with which you registered. You must obtain a final passing grade of 70% or greater to be awarded a certificate.

9. Am I guaranteed a job?
GES courses will provide you with the skills you need to obtain an entry-level position in most cases. We do not provide direct job placement services, but our instructors will help you build your resume and are available to give advice on finding your first job. Instructors will also be available to use as a professional reference upon completion of the course. Potential students should always do research on the job market in their area before registering.

10. Who will be my instructor?
Each student is paired with a facilitator for one-on-one interaction. The facilitator will be available (via email or phone) to answer any questions you may have and to provide feedback on your performance. All of our facilitators are successful working professionals in the fields in which they teach.

11. What do I have to have in order to take an online course, and what are the system requirements?
In order to take our online courses, you must have access to a computer and the Internet (a normal dial-up connection is fine). You can access the course contents from any Web-enabled computer. There are no necessary plug-ins. You do not have to use the same computer to log-in to the course every time. We recommend that you have a word-processing program (Microsoft Word is best) and the latest version of Internet Explorer.

12. Can this course be taken on a Mac?
No

13. How can I get more information on the course?
All of the information we have is available online under our course catalog (www.gatlineducation.com). If you have questions that are not answered online, please feel free to email us at courseinfo@gatlineducation.com or call 817-870-2870. We will answer your questions promptly.

14. When can I start the course?
Our courses are all open enrollment. You can register and start the course as soon as you are ready.