Management Training (360 hours)

Course Overview/Description

This certificate program is perfect for a business owner, entrepreneur or anyone seeking to learn the essentials in business and management. If you are thinking of starting a business or pursuing an MBA, learn the essentials here! The Management Training program consists of 12 separate modules geared to providing the vital information in a timely manner designed to fit your busy work and family schedules. This program will provide you an with understanding of financial and accounting terms, the successful negotiation strategies for most environments, and any necessary issues in the management of the marketing process, employment law, compliance and regulatory requirements, as well as licensing, permits and taxes, and successful negotiation strategies for most environments.

Course Objectives

By completing the Management Training program, students will:
• Understand financial and accounting terms
• Know the entire marketing process, including the role of ethics and technology.
• Develop practical and managerial skills
• Explore some of the more important topics in running the operations of a business in accord with legal requirements.
• Learn the basic tax issues that are important to business; whether the business is a sole proprietorship, partnership or corporation.
• Understand the process of negotiating, evaluate negotiation styles and consider successful negotiation strategies for most environments.
• Know the seven management disciplines essential to management and business success.

Course Outline

I. Financial/Accounting Management
a) Introduction and Overview
b) Importance of Financial Statements
c) The Balance Sheet
d) The Income Statement
e) Statement of Cash Flows
f) Financial Ratios
g) Conclusion

II. Marketing Management
a) Introduction and Overview
b) Marketing Goals
c) The Marketing Plan
d) The Marketing Mix
e) The Marketing Budget
f) Marketing Implementation
g) Technology and Marketing
h) Summary

III. Strategic Management in Operations
a) Introduction and Overview
b) Definitions and Business Models
c) Categories of Strategies
d) Strategic Planning Models
e) Creating Strategic Alternatives
f) Implementation
g) Conclusion

IV. Legal Issues in Operations
a) Introduction
b) Sources of Law
c) Agency and Employment Law
d) Torts Law
e) Sales and Products Liability
f) Intellectual Property
g) Ethics
h) Summary

V. Legal Aspects of Contracts
a) Introduction and Overview
b) What is a Contract
c) Elements of a Contract
d) Duties and Obligations
e) What is the Deal?
f) Legal Representation
g) Good Faith and Conclusion

VI. Tax Issues
a) Introduction
b) Methods of Accounting
c) Income and Expenses
d) Depreciation
e) Property Dispositions
f) Types of Entities and Tax Returns
g) Summary

VII. Organizational Development and Change
a) Introduction and Overview
b) The Culture of an Organization
c) Types of Culture
d) Organizational Change
e) The Human Side of Change and Resistance
f) Summary

VIII. Negotiating Strategies
a) Introduction
b) Steps in Negotiating
c) Tools in Negotiating
d) Types of Negotiations
e) Personality Types
f) Preparing for Negotiations
g) BATNA and Summary

IX. Business Best Practices
a) Introduction and Overview
b) Definitions
c) Questions for Discussion
d) Benchmarking
e) Resources
f) Understanding the Process
g) Conclusion

X. Organization Leadership and Decision-Making
a) Introduction and Overview
b) What is a Leader
c) Sources of Power in Leadership
d) Leadership Theories
e) Transformational Leaders
f) Decision-Making and Empowerment
g) Accountability
h) Summary

XI. Project Management for Executives
a) Modern Project Management
b) Project Management Context
c) Project Management Life Cycle
d) Successful Project Managers
e) Project Management Methodology
f) Project Management Processes and Practices

XII. Seven Management Disciplines
a) Introduction and Overview
b) Strategy Management
c) Human Resource Management
d) Technology Management
e) Production and Operations Management
f) Sales and Marketing Management
g) Financial Management
h) Risk Management
i) Summary

Instructor Bio

Katherine Squires Pang, J.D., LL.M., M.Ed
Founder/President and Chief Knowledge Officer, EdWay Online

Dr. Pang received her B.A. in 1980 from Clark University, her J.D. from the University of Dayton Law School in 1982, her LL.M in Taxation from Georgetown University Law School in 1983 and her M.Ed from the University of Texas in 2001. She has practiced law with national law firms since 1983, ran for the United States Senate in California in 1994 and was appointed by Governor Wilson as a Commissioner to the WCAB from 1994 to 1996. Dr. Pang has served as an adjunct faculty member in the Graduate School of Management at the University of Texas, Dallas and has been an adjunct faculty member in the law and business/ schools of many universities including the Stern School of Business at New York University, Pepperdine University, USC, Golden Gate University and the University of California, Irvine.

Dr. Pang has not only over 20 years of law firm experience but in 1989 founded several companies including, LawPrep, Inc./ LawPrep Press, Inc., Legal EdNet.com and EdWay Online. From 1989 to 1996 Dr. Pang authored over six books, videos and interactive CD-ROMs. Dr. Pang was also the Manager, Firmwide Practice Section Development, Training and Forms for Akin, Gump, Strauss, Hauer & Feld, L.L.P. Dr. Pang also has experience providing multimedia, interactive distributed learning to working professions, as well as adult learners in law and business, via a variety of technologies including video streaming and on line-conferencing (Webcasts, synchronous and asynchronous threaded discussion boards and chat rooms) via the Internet, satellite, ISDN-based videoconferencing an CD-ROM. Dr. Pang has been a speaker at the MEC 2001 Conference: Turning a New Page in Educational Technologies sponsored by Arizona State University, the 2001 Conference on Training and Knowledge Management: Moving Beyond Training sponsored by Generation 21 Learning Management Systems and a speaker at various other e-learning conferences. She has design, development, implementation and managerial experience in educational multimedia course design and development including experience with instructional design and educational technologies. She has been responsible for the course design and delivery using Macromedia Director, Windows Media Player, FrontPage, PowerPoint, Blackboard, Prometheus, WebCT, Webboard and a host of other proprietary platforms. She also has experience with digital video, MPEG, MOV and AVI Files.

Katrina McBride
Katrina McBride’s career reflects extensive experience in organizational leadership, marketing strategies, and market development in multi-national corporate environments and as an independent consultant. Her leadership abilities have been utilized by employers and clients to develop new programs and functional areas and in the re-organization of resources with aggressive deadlines. She has positively impacted revenue and customer satisfaction for large, global organizations as well as small to mid-sized businesses that are experiencing changes due to rapid growth or restructuring to maintain their competitive position.

In director level positions for Nortel Networks, Katrina was engaged to develop, define, and implement strategies for competitive intelligence, sales support, emerging markets, lead generation, and customer relationship management. Sought after as trainer, speaker, and facilitator, Katrina develops and presents professional education courses in leadership development, team strategies, strategic marketing, organizational leadership, and change planning.

She is an active member of the American Marketing Association, the American Management Association, Society for Human Resources Management, the Aircraft Owners & Pilots Association, and served on the Board of Directors of the Dallas Chapter of the National Association of Women Business Owners.

Katrina holds a MA in organizational management and a BS in psychology and an as well as certifications in mid-management/leadership and marketing. She is a trained dispute mediator.

Jerry L. Partridge, PMP
Jerry L. Partridge received his Masters Degree in Business Management at Central Michigan University, and a Bachelors of Science Degree in Mechanical Engineering at Texas A&M University. He is also a Certified Project Management Professional.

He has experience as a Project and Program Management for Enterprise Project Management Office (EPMO) over activities for a major retail organization. Developed, updated and delivered project management courses. Coached and Mentored project managers. He has performed governance activities and analyses, collaborated in developing and integrating standard practices, been a part of an implementation team for an enterprise resource management tool. He is a certified instructor for IBM project management courses, host of university seminars for business professionals seeking certification in project management. He was a Volunteer Subject Matter Expert on international team to draft the 2004 update to the Project Management Body of Knowledge (PMBOK). He has been a Team Leader to develop a practice standard for Earned Value Management Systems (EVMS) for the Project Management Institute a Subject Matter Expert (SME) for two clients aligning project management courses to the 2004 PMBOK, as well as SME for PMI development team exposure draft for Program Management Practice Standard.

Frequently Asked Questions (FAQs)

1. How do I register?
Click on the register button at the top of the page and follow the directions. It is important that you type all your information in the boxes, then print it out to sign.  Payment and sending instructions are in the bottom right corner of the form.

2. How much do the courses cost?
The fee is in the pink box at the top of the page.

3. Can I register for courses if I live outside the United States?
Yes you can!

4. Do I ever have go to the school I register with?
All of our courses are delivered entirely online, so you never have to go to a class or travel to the school.

5. How long does it take to complete a course?
All of our courses are self-paced and open enrollment. You can start and finish the course at your own pace. When you register for a course, you are given 180 days (6 months) to complete the course. If you need more time, extensions are available.

6. Do I have to buy additional materials?
All materials are included. The cost of materials is covered by your tuition. GES ships all materials via UPS ground service upon registration.

7. Can I get financial aid?
GES courses are non-credit courses, so they do not qualify for federal aid. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses.

• GES provides a loan opportunity for students. Simply go to www.collegeloanapplication.com to apply for an easier qualifying loan at a slightly higher rate. Click here for more information on this loan program.

8. What happens when I complete the course?
Upon successful completion of the course, you will be awarded a certificate of completion from the school with which you registered. You must obtain a final passing grade of 70% or greater to be awarded a certificate.

9. Am I guaranteed a job?
GES courses will provide you with the skills you need to obtain an entry-level position in most cases. We do not provide direct job placement services, but our instructors will help you build your resume and are available to give advice on finding your first job. Instructors will also be available to use as a professional reference upon completion of the course. Potential students should always do research on the job market in their area before registering.

10. Who will be my instructor?
Each student is paired with a facilitator for one-on-one interaction. The facilitator will be available (via email or phone) to answer any questions you may have and to provide feedback on your performance. All of our facilitators are successful working professionals in the fields in which they teach.

11. What do I have to have in order to take an online course, and what are the system requirements?
In order to take our online courses, you must have access to a computer and the Internet (a normal dial-up connection is fine). You can access the course contents from any Web-enabled computer. There are no necessary plug-ins. You do not have to use the same computer to log-in to the course every time. We recommend that you have a word-processing program (Microsoft Word is best) and the latest version of Internet Explorer.

12. Can this course be taken on a Mac?
No

13. How can I get more information on the course?
All of the information we have is available online under our course catalog (www.gatlineducation.com). If you have questions that are not answered online, please feel free to email us at courseinfo@gatlineducation.com or call 817-870-2870. We will answer your questions promptly.

14. When can I start the course?
Our courses are all open enrollment. You can register and start the course as soon as you are ready.