Dreamspark Forgotten Password

Microsoft DreamSpark Premium

Software Download Instructions for DreamSpark users who have forgotten their passwords.

  1. If you remember how to reset your own DreamSpark password click here, otherwise please read on.
    • Select “Sign In” in the upper right hand corner of the page.
    • Click “Forgot your password?”

  2. Enter your username (your Eastern email: example@my.easternct.edu)
  3. Check your Eastern email for a message with the subject line “Request to reset password”, click the indicated link.
  4. Enter your username and new password into the fields and click “Reset password”.
    • Once done, return to the DreamSpark Storefront by clicking here.

  5. Select desired program from the menu.
  6. Click on “Add to cart.”
  7. Click “Check Out”. (Note: After
    completing the checkout process, you will receive a confirmation email. DO NOT delete this email, save it for your records.)
  8. After reading, click “I Accept” in the DreamSpark EULA.
  9. Click “Proceed With Order”.
  10. Click “Start Download”.
  11. Follow the steps on the page that will automatically launch.
  12. Proceed with the download of your desired software using the Secure Download Manager
  13. When the download is complete, click “Launch” button, then right click the .iso file andselect “Burn Disc image”
  14. For the link to the Eastern Storefront, please click here.
  15. If you have problems or questions, please contact the Department of Business Administration at 860-465-5265 or email busadm1@easternct.edu