Pamela Riccio ’87

Pamela Riccio ’87 is vice president of business process and technology at Gartner, Inc., a $1 billion information technology research and advisory firm headquartered in Stamford. Riccio, who double-majored in business administration and economics, has worked at Gartner for 21 years and says the problem-solving and relationships skills she learned in her classes at Eastern helped launch her career trajectory. “I particularly appreciated my courses in labor economics and political economics, especially looking back on them now. I learned how the theories of economics are applied to things I see every day — how they impact day-to-day life in the business world,” she said, adding that the group projects and classwork provided a framework for management in a real-world setting. “Relationship management, project management, how to tackle problem-solving — that’s what I’ve built my career on.”

As someone who has been in a position to hire new employees, Riccio says she notices when a resume is submitted by an Eastern graduate. “When I see that someone has an Eastern degree, I say, ‘let me talk to them.’ Knowing Eastern—and knowing that the applicant has a good foundation in the liberal arts — I know that they have a well-rounded education and a wider perspective that is a plus in business. In today’s constantly changing business environment, people need to be able to adapt. An Eastern business degree prepares you to be able to figure things out and work well with others.”