Dave currently is responsible for overseeing the product operations of Comcast’s Northeastern Division Video, Data and Voice Products. In this capacity, he is responsible for product engineering of operations and business improvements for voice, video and data services over an 11 state region. “My biggest challenge is the rate of technology change and how we insure an excellent customer experience.” he said.
Dave has positive memories of his time at Eastern with Professors Charles Rommel and John Sharlow in Computer Science and Steve Kenton in Math. In fact, he distinctly recalled an independent study with Dr. Kenton. “I created a data base for tracking the equipment in the Sports Center,” said Dave. “For the first time I was forced to design something with the end user in mind. This experience along with the education that I received at Eastern provided the foundation from which I built my professional career.”
Dave earned three degrees at Thames Valley State Technical College (now Three Rivers CC) before matriculating to Eastern. He is a strong proponent of higher education. “The bottom line is that quality universities like Eastern have the ability to energize and engage students so that they succeed,” he said. He also went on to earn a Master’s Degree from the University of New Haven.
Dave’s career in telecommunications began at Southern New England Telephone in 1986, working as a Manager in their technical support organization for switching systems. Just prior to his departure almost a decade later, he was an integral part in advancing the industry’s first cable telephony phone trial in Stamford. In 1997, Dave started in the cable television industry focusing on the introduction of voice services. He has held positions in Marketing, Engineering, and Operations at the local and national levels within Comcast.
In 2007 Dave was awarded the Women in Cable Television (WICT) New England Chapter’s Technical Achievement award. This award Recognizes individuals from the industry for accomplishments that have significantly contributed to the progress of the industry. In 2009, Dave was a recipient of Comcast’s North Central Division Leadership Excellence Award for leaders that demonstrate consistent dedication and drive within the organization. Lastly in 2013, he was the recipient of SCTE’s Bill Riley Personal Achievement Award. The recipients of this award are recognized for their outstanding accomplishments at the personal and professional levels. The award criteria touches on the areas of basic knowledge and skills of the industry, professionalism in the workplace, community and professional involvement that enhances the positive perception of the CATV industry and its engineering. Also in 2013 Kowolenko co-authored a white paper for the SCTE title “How Do You Consume a Yotta Data? One Byte at a Time!” This paper addressed the emerging field of big data analytics and how to apply this technology to the Cable Industry.
Dave, also believes in giving back to the community. He currently sits on the Board of Directors for Quinnebaug Valley Emergency Communications (QVEC), a non-profit 911 emergency dispatch center located in East Killingly and is a veteran member of the Mortlake Fire Company in Brooklyn.