Grievance Procedure

Student Grievance Procedure

The mission of the Office of AccessAbility Services (OAS) at Eastern Connecticut State University (Eastern) is to ensure that all students with disabilities have equal access to educational opportunities in an academic environment free from harassment and discrimination. It is our intent to serve all students equally, with respect, and in a timely manner, in accordance and compliance with the Americans with Disabilities Act of 1990 (ADA), the Amendments to the ADA (2008), and Section 504 of the Rehabilitation Act of 1973.

The Student Grievance Procedure exists to provide fair and equitable means in order for students and staff to resolve disagreements regarding the provision of accommodations and services. The Student Grievance Procedure is intended for students who have registered with the Office of AccessAbility Services, or for students who have requested to be registered and were denied. All other complaints should be directed to the Office of Equity and Diversity.

Situations in which the Grievance Procedure should be used

Disagreements regarding determination of a disability, documentation standards, and/or reasonable accommodations
Difficulty with Accommodations 
Student Complaint Regarding the OAS (other than stated above)

Grievance Procedures & Resources

Informal Grievance Procedure
Formal Grievance Procedure
OAS Grievance Form
The Advisory Committee on People with Disabilities
Continuing Notice of Nondiscrimination Statement