Formal Grievance Procedure
When to File a Grievance
- Grievances shall be filed as soon as possible and no later than 30 calendar days after completion of the Informal Grievance Process.
- For purposes of calculating all time periods set forth in the grievance procedure, official university holidays and breaks in the university’s academic calendar and/or dates that the university closes (such as inclement weather) shall be excluded in determining the time period. Further, if the last day of a time period provided is a holiday, a Saturday, a Sunday, or any other day the university is closed, the next business day shall be counted in the same time period.
What to File
- The student should complete the OAS Grievance Form and appropriate documentation to:
The Advisory Committee on People with Disabilities
C/O Ms. Karen Mason
Gelsi-Young Room 220
- Appropriate documentation must accompany the OAS Grievance Form. This may include:
- The student will be notified within 5 business days, indicating receipt of the Grievance Form by the Advisory Committee on People with Disabilities.
- The Advisory Committee on People with Disabilities will review all information and documentation provided with the Grievance Form.
- The Advisory Committee on People with Disabilities may contact the student, the OAS Coordinator, and/or other named persons from the student’s complaint, in order to gather information necessary to render a resolution.
- No less than 2/3 of the Advisory Committee on People with Disabilities members will be present to investigate the Grievance and render a resolution.
Findings and Notification
- The Advisory Committee on People with Disabilities will notify the student of findings from the investigation within 45 calendar days of the committee’s receipt of the Formal Grievance.
- A final written report will be composed by the committee and provided to the student and the party at whom the complaint is directed. Also, a copy of the report will be kept in the student’s file.
- The disposition or resolution proposed by the Advisory Committee on People with Disabilities will be put into effect promptly, after notifying the parties involved.
- If the student or other parties involved are not satisfied with the disposition or resolution provided by the Advisory Committee on People with Disabilities, an appeal request can be made to:
Dr. Rhona Free
Provost and Vice President of Academic Affairs
Gelsi-Young Hall Room 228
- Appeal requests must be completed in writing and filed within 5 business days from receipt of the final written report regarding the formal grievance.
- Requests for an appeal must be made on grounds other than general dissatisfaction with the proposed disposition or resolution. Further, an appeal must be directed only to issues in the formal grievance or to procedural errors in the conduct of the formal grievance procedure, and not to new issues.
- The individual appealing must address one of the following two reasons why he/she is appealing:
- There are new facts/materials that could not have been discovered prior to or during the committee investigation.
- Documentation regarding this new information must be submitted with the written appeal request.
- There were procedural irregularities that substantially affected the outcome of the investigation.
- The Provost’s written decision will be sent to the appellant, all parties involved, the OAS Coordinator, and the student’s file within 45 days of receipt for appeal request.
Although students are encouraged to attempt to resolve complaints pertaining to disabilities by utilizing the OAS Grievance Procedures, students have the right to file a complaint directly with the Office of Civil Rights (OCR). Information regarding applicable procedures is available from the OCR.