Student Complaint Regarding the OAS (other than those stated above)

This addresses situations when a student has a complaint about the OAS Director or the OAS staff due to actions, inactions, or treatment experienced. For the above circumstances, the OAS recommends that the student first use self-advocacy methods (when deemed appropriate by the student) to resolve the issue directly with the OAS Director. This can be done in person or in writing as appropriate to the circumstances. If the situation is not resolved to the student’s satisfaction after addressing the situation with the Director, the student should complete the OAS Grievance Form. Grievance submittal instructions can be found directly on the OAS Grievance Form.